Resolved after 7 hours 20 minutes, affecting iSE Support Center, on January 18, 2024.
We are continuing to monitor for any further issues.
Affected components
iSE Support Center
Update timeline
- investigating Jan 18, 2024, 09:29 AM UTC
Atlassian untersucht ein Problem mit einem Ausfall, der sich auf Jira Service Management und das Service-Desk-Portal auswirkt. Weitere Einzelheiten werden in Kürze bekannt geben.
- monitoring Jan 18, 2024, 01:24 PM UTC
Das Jira Engineering-Team hat Korrekturen für Jira implementiert. Alle Systeme werden weiterhin überwacht.
- monitoring Jan 18, 2024, 01:25 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 18, 2024, 04:50 PM UTC
This incident has been resolved.
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