iSE GmbH incident

Jira Service Management gestört

Resolved after 7 hours 20 minutes, affecting iSE Support Center, on January 18, 2024.

monitoring Jan 18, 2024, 01:25 PM UTC

We are continuing to monitor for any further issues.

Started
Jan 18, 2024, 09:29 AM UTC
Resolved
Jan 18, 2024, 04:50 PM UTC
Duration
7h 20m
Detected by Pingoru
Jan 18, 2024, 09:29 AM UTC

Affected components

iSE Support Center

Update timeline

  1. investigating Jan 18, 2024, 09:29 AM UTC

    Atlassian untersucht ein Problem mit einem Ausfall, der sich auf Jira Service Management und das Service-Desk-Portal auswirkt. Weitere Einzelheiten werden in Kürze bekannt geben.

  2. monitoring Jan 18, 2024, 01:24 PM UTC

    Das Jira Engineering-Team hat Korrekturen für Jira implementiert. Alle Systeme werden weiterhin überwacht.

  3. monitoring Jan 18, 2024, 01:25 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 18, 2024, 04:50 PM UTC

    This incident has been resolved.

Your product runs on more than iSE GmbH

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →