iSAMS MIS incident
18/11/2025 - iSAMS Portals - CloudFlare Global Outage
iSAMS MIS experienced a major incident on November 18, 2025 affecting London (UK) Data Centre and Southeast Asia Data Centre, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
London (UK) Data CentreSoutheast Asia Data Centre
Update timeline
- investigating Nov 18, 2025, 01:24 PM UTC
Dear Customers, We are aware of an issue at Cloudflare that is impacting on services for some of our portals. our teams are aware and are monitoring for updates from Cloudflare. Updates can be found here - https://www.cloudflarestatus.com/ We apologise for any disruption caused during this period.
- resolved Nov 18, 2025, 03:00 PM UTC
CLoudflare have now released a solution and as a result services are now back online.