Iristel experienced a minor incident on December 3, 2025 affecting NEW BRUNSWICK, lasting 19h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 03, 2025, 11:57 PM UTC
Dear Iristel Customers, Please be advised that we are currently experiencing PSTN connectivity issue in the region of Fredericton, NB. We are currently investigating this situation internally and with or co-location provider. We will keep this page updated as we receive more information Sincerely, Iristel NOC
- monitoring Dec 04, 2025, 05:03 PM UTC
Dear Iristel Customers, Please be advised that connectivity has been restored in Fredericton, NB and all impacted services have returned to normal operation. However, we are still awaiting the root cause of the outage from partner carrier. Rest assured, we will provide further updates as soon as this information becomes available. We sincerely appreciate your patience and understanding during this time. Restoration time - December 4, 2025 11:17:11 AM EST (approximately) Thank you for your continued support.
- resolved Dec 04, 2025, 07:41 PM UTC
This incident has been resolved.