Brief call failures in Inuvik, NT / Brefs échecs d'appels à Inuvik, T.N.-O.

Update timeline

1. investigating Jun 24, 2026, 09:32 PM UTC

   We have connectivity problems towards Inuvik, NT. Calls in and out may be affected. Our upstream carrier's switching team is investigating. No restoration time yet. --- Nous avons des problèmes de connectivité vers Inuvik (Territoires du Nord-Ouest). Les appels entrants et sortants pourraient être touchés. L'équipe de commutation de notre fournisseur en amont enquête. Aucune heure de rétablissement prévue pour le moment.

2. investigating Jun 24, 2026, 09:32 PM UTC

   Dear Iristel Customers, We would like to inform you that we are experiencing connectivity issues towards location Inuvik, NWT. We have reached out to our upstream carrier and they informed us that their switching team is investigating this issue. Impact: Calls in/out in the location may be affected ETR: Not available at this time. We apologize for the inconvenience. we will keep you updated. If you have any questions, please feel free to contact Iristel Support team at 416 800 4747 or [email protected] Thank you.

3. investigating Jun 24, 2026, 09:35 PM UTC

   We are continuing to investigate this issue.

4. monitoring Jun 25, 2026, 03:46 AM UTC

   The affected circuit has been up since 21:38 UTC on June 24. Our upstream carrier has not yet confirmed the outcome of its investigation. We are monitoring. --- Le circuit touché est rétabli depuis 21 h 38 UTC le 24 juin. Notre fournisseur en amont n'a pas encore confirmé le résultat de son enquête. Nous surveillons la situation.

5. monitoring Jun 25, 2026, 03:46 AM UTC

   Dear Iristel Customers, We are currently observing that the affected circuit has been up since 17:38 EDT. However, we have not yet received an official update or confirmation from our upstream carrier regarding the status of their investigation. We are continuing to monitor the situation closely and are awaiting further information from our upstream carrier. We will provide additional updates as soon as they become available. Thank you.

6. monitoring Jun 29, 2026, 06:08 PM UTC

   Wed, 24 Jun 2026 21:32:00 +0000: We have connectivity problems towards Inuvik, NT. Calls in and out may be affected. Our upstream carrier's switching team is investigating. No restoration time yet. Nous avons des problèmes de connectivité vers Inuvik (Territoires du Nord-Ouest). Les appels entrants et sortants pourraient être touchés. L'équipe de commutation de notre fournisseur en amont enquête. Aucune heure de rétablissement prévue pour le moment. [Watching] Thu, 25 Jun 2026 03:46:00 +0000: The affected circuit has been up since 21:38 UTC on June 24. Our upstream carrier has not yet confirmed the outcome of its investigation. We are monitoring. Le circuit touché est rétabli depuis 21 h 38 UTC le 24 juin. Notre fournisseur en amont n'a pas encore confirmé le résultat de son enquête. Nous surveillons la situation. [Fixed] Mon, 29 Jun 2026 18:08:00 +0000: Resolved. All services have stayed stable. Start: 21:32 UTC on June 24, 2026 (first report) End: 21:38 UTC on June 24, 2026 We apologize for the disruption. Résolu. Tous les services sont restés stables. Début : 21 h 32 UTC le 24 juin 2026 (premier avis) Fin : 21 h 38 UTC le 24 juin 2026 Nous sommes désolés des inconvénients causés.

7. resolved Jun 29, 2026, 06:08 PM UTC

   Resolved. All services have stayed stable. - Start: 21:32 UTC on June 24, 2026 (first report) - End: 21:38 UTC on June 24, 2026 We apologize for the disruption. --- Résolu. Tous les services sont restés stables. - Début : 21 h 32 UTC le 24 juin 2026 (premier avis) - Fin : 21 h 38 UTC le 24 juin 2026 Nous sommes désolés des inconvénients causés.

8. resolved Jun 29, 2026, 06:08 PM UTC

   Dear Iristel Customers, Following a thorough monitoring period, we are confident that all services have been fully restored and remain stable. We are now closing this incident advisory. If you continue to experience any issues, please reach out to the Iristel support team. Thank you for your patience and cooperation. Sincerely, Iristel NOC