Iristel incident

Calls failing in St. Thomas, ON / Appels en échec à St. Thomas, Ont.

Minor Resolved View vendor source →

Iristel experienced a minor incident on November 24, 2019 affecting Ontario, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2019, 06:40 AM UTC
Resolved
Nov 24, 2019, 10:44 AM UTC
Duration
4h 4m
Detected by Pingoru
Nov 24, 2019, 06:40 AM UTC

Affected components

Ontario

Update timeline

  1. investigating Nov 24, 2019, 06:40 AM UTC

    Calls in and out of St. Thomas, ON cannot be completed. We have contacted our upstream carrier and are waiting for more information. No restoration time yet. --- Les appels entrants et sortants à St. Thomas (Ontario) ne peuvent pas être établis. Nous avons communiqué avec notre fournisseur en amont et attendons plus d'information. Aucune heure de rétablissement prévue pour le moment.

  2. resolved Nov 24, 2019, 10:44 AM UTC

    Resolved. Service has been working since 10:05 UTC. - Start: 06:40 UTC on November 24, 2019 (first report) - End: 10:05 UTC on November 24, 2019 We apologize for the disruption. --- Résolu. Le service fonctionne depuis 10 h 05 UTC. - Début : 6 h 40 UTC le 24 novembre 2019 (premier avis) - Fin : 10 h 05 UTC le 24 novembre 2019 Nous sommes désolés des inconvénients causés.