Iristel incident

Dropped calls in Haliburton, ON / Appels coupés à Haliburton, Ont.

Minor Resolved View vendor source →

Iristel experienced a minor incident on May 22, 2022 affecting Ontario, lasting 19h 50m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2022, 07:15 AM UTC
Resolved
May 23, 2022, 03:05 AM UTC
Duration
19h 50m
Detected by Pingoru
May 22, 2022, 07:15 AM UTC

Affected components

Ontario

Update timeline

  1. investigating May 22, 2022, 07:15 AM UTC

    We have connectivity problems with our network equipment in Haliburton, ON. PSTN calls there are dropping. The problem began at 07:15 UTC. We are investigating a loss of IP connectivity to the site. --- Nous avons des problèmes de connectivité avec notre équipement réseau à Haliburton (Ontario). Les appels RTPC y sont coupés. Le problème a commencé à 7 h 15 UTC. Nous enquêtons sur une perte de connectivité IP vers le site.

  2. resolved May 23, 2022, 03:05 AM UTC

    Resolved. Service in Haliburton is restored. - Start: 07:15 UTC on May 22, 2022 - End: 03:05 UTC on May 23, 2022 - Cause: a loss of IP connectivity to our equipment in Haliburton We apologize for the disruption. --- Résolu. Le service à Haliburton est rétabli. - Début : 7 h 15 UTC le 22 mai 2022 - Fin : 3 h 05 UTC le 23 mai 2022 - Cause : une perte de connectivité IP vers notre équipement à Haliburton Nous sommes désolés des inconvénients causés.