Iristel incident

Appels en échec dans le centre et le nord du Québec / Calls failing in central and northern Quebec

Minor Resolved View vendor source →

Iristel experienced a minor incident on May 27, 2022 affecting Quebec, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2022, 01:00 PM UTC
Resolved
May 27, 2022, 02:23 PM UTC
Duration
1h 23m
Detected by Pingoru
May 27, 2022, 01:00 PM UTC

Affected components

Quebec

Update timeline

  1. investigating May 27, 2022, 01:00 PM UTC

    Nous avons un problème de connectivité au Québec qui touche le centre et le nord de la province. Les appels dans cette région pourraient échouer, car les liaisons qui nous relient à l'entreprise de téléphonie locale sont injoignables. Le problème a commencé vers 13 h UTC. Nos ingénieurs enquêtent. --- We have a connectivity problem in Quebec that affects the central and northern parts of the province. Calls in this region may fail, because the trunks that connect us to the local phone company cannot be reached. The problem began at about 13:00 UTC. Our engineers are investigating.

  2. resolved May 27, 2022, 02:23 PM UTC

    Résolu. - Début : vers 13 h UTC le 27 mai 2022 - Fin : 14 h 20 UTC le 27 mai 2022 Nous sommes désolés des inconvénients causés. --- Resolved. - Start: about 13:00 UTC on May 27, 2022 - End: 14:20 UTC on May 27, 2022 We apologize for the disruption.