Iristel incident

Calls failing in Fredericton, NB / Appels en échec à Fredericton, N.-B.

Minor Resolved View vendor source →

Iristel experienced a minor incident on April 24, 2023 affecting New Brunswick, lasting 10h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 12:43 PM UTC
Resolved
Apr 24, 2023, 11:15 PM UTC
Duration
10h 32m
Detected by Pingoru
Apr 24, 2023, 12:43 PM UTC

Affected components

New Brunswick

Update timeline

  1. investigating Apr 24, 2023, 12:43 PM UTC

    PSTN calls to and from the Fredericton, NB area may fail. The problem began at about 12:43 UTC. The cause is not known yet; our carrier partner in the area is investigating. --- Les appels RTPC vers et depuis le secteur de Fredericton (Nouveau-Brunswick) pourraient échouer. Le problème a commencé vers 12 h 43 UTC. La cause n'est pas encore connue; notre partenaire fournisseur dans le secteur enquête.

  2. investigating Apr 24, 2023, 06:45 PM UTC

    Our carrier partner is still investigating and cannot give a restoration time yet. --- Notre partenaire fournisseur enquête toujours et ne peut pas encore fournir d'heure de rétablissement.

  3. resolved Apr 24, 2023, 11:15 PM UTC

    Resolved. Service was restored at 18:45 UTC. - Start: about 12:43 UTC on April 24, 2023 - End: 18:45 UTC on April 24, 2023 We apologize for the disruption. --- Résolu. Le service a été rétabli à 18 h 45 UTC. - Début : vers 12 h 43 UTC le 24 avril 2023 - Fin : 18 h 45 UTC le 24 avril 2023 Nous sommes désolés des inconvénients causés.