Irisity incident

Login issues Irisplus CM and Innovi CM

Resolved on October 18, 2026.

resolved Oct 19, 2026, 08:21 AM UTC

Dear IRIS+ customer, At approx.10 pm CET Sunday 18th of Oct we received indications that a few IRIS+ users had issues logging in to the system. The issue affected a small subset of users and was traced to an issue in the IRIS+ API. Per 09:30 am today the issue has been resolved and the affected users can now log in to the system. Best regards, The IRIS+ for Central Monitoring team.

Started
Oct 18, 2026, 08:00 PM UTC
Resolved
Oct 18, 2026, 08:00 PM UTC
Duration
–
Detected by Pingoru
Oct 18, 2026, 08:00 PM UTC

Update timeline

  1. resolved Oct 19, 2026, 08:21 AM UTC

    Dear IRIS+ customer, At approx.10 pm CET Sunday 18th of Oct we received indications that a few IRIS+ users had issues logging in to the system. The issue affected a small subset of users and was traced to an issue in the IRIS+ API. Per 09:30 am today the issue has been resolved and the affected users can now log in to the system. Best regards, The IRIS+ for Central Monitoring team.

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