Irisity had 5 outages in the last 2 years totaling 53h 49m of downtime — averaging 0.2 incidents per month.
There were 5 Irisity outages since February 20, 2025 totaling 53h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Dear customer, We are experiencing slow response times on multiple components. We are investigating the underlying issue. We will keep you updated as we get more information on this issue. Thank you, Team @ Irisity
A fix has been implemented and we are currently monitoring the results.
Dear Customer, The slow response times previously observed on some components have now returned to normal levels. Our monitoring confirms that performance is stable, and no further impact is expected at this time. We will continue to keep an eye on the system to ensure it remains stable. Best regards Team @ Irisity
We would like to inform you that the IRIS+ system is currently experiencing some degraded performance regarding alarm handling. The team is currently investigating the root cause of the issue. We will notify all customers once this issue has been resolved. Thank you, Team @ Irisity
We would like to inform you that the alarm handling in IRIS+ system is now operational and is performing as expected. If there are any further issues, please contact our support team. Thank you, Team @ Irisity
We're currently experiencing high severity problems with our cloud environment due to widespread issues in the services from our cloud provider. The could mean that we are unable to handle alarms correctly and alarm images and videos may not appear in the Monitor view. Sorry for the inconvenience. We will notify you as soon as we know more.
We are investigating the issue and have identified the root cause as being the underlying Google Cloud infrastructure. The Google Cloud Platform are currently experiencing significant degradations globally, as well as complete outages for certain services. You can follow the live status of the Google Cloud issues at https://status.cloud.google.com/regional/europe
The latest information indicates that the issues in our underlying platform provider's systems have been resolved. We are actively monitoring the system and will inform you of any status changes.
After monitoring the systems, we can now say that this incident has been resolved.
Hi! We've recently received information that an issue has been reported from the schedules tab. This may mean some alarms are currently not generating properly. We are currently investigating this issue and will update you on the progress. If you are experiencing any issues with the system, please as always reach out to our support team at [email protected] We appreciate your patience! Team @ Irisity
We are continuing to investigate this issue.
The root cause of the issue has been identified and a resolution is being implemented and tested. Once tested and passing quality assurance it will be deployed. In the meantime, a workaround is to adjust the schedule used by problematic Edge devices after midnight. We will post more information as it becomes available. We appreciate your patience! Team @ Irisity
The fix has now been verified and an update that resolves the issue and root cause has been deployed. All systems are now fully operational. We are monitoring all systems to ensure this is the case. We appreciate your patience! Team @ Irisity
Hi, This incident has been resolved. Thank you for your patience! Team @ Irisity