IremboGov incident

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora neza - Fetching National ID details is not working

Minor Resolved View vendor source →

IremboGov experienced a minor incident on April 29, 2026 affecting RNP and DGIE and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 10:16 AM UTC
Resolved
Apr 29, 2026, 10:33 AM UTC
Duration
16m
Detected by Pingoru
Apr 29, 2026, 10:16 AM UTC

Affected components

RNPDGIENIDAMINALOCRLMUANPPA

Update timeline

  1. investigating Apr 29, 2026, 10:16 AM UTC

    Ku bakoresha IremboGov, Gukurura amakuru ukoresheje nomero y'indangamuntu ntibiri gukora neza. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe vuba. Dear IremboGov Users, Fetching National ID details is currently not working. We apologize for any inconvenience caused as we work on fixing the issue as soon as possible.

  2. resolved Apr 29, 2026, 10:33 AM UTC

    Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!