- Detected by Pingoru
- May 03, 2026, 12:28 PM UTC
- Resolved
- May 03, 2026, 12:41 PM UTC
- Duration
- 12m
Affected: MutuelleTraffic finesBirth Certificate
Timeline · 2 updates
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investigating May 03, 2026, 12:28 PM UTC
Ku bakoresha IremboGov USSD, Turabamenyesha ko hari ikibazo kiri gutuma gukoresha kode *909# kuri MTN bidakunda. Turabasaba kwihangana mu gihe turi kugikemura. Murakoze. Dear IremboGov USSD users, This is to inform you that there is an issue affecting the use of the *909# code on MTN. Please bear with us as we work to resolve it. Thank you.
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resolved May 03, 2026, 12:41 PM UTC
Turabamenyesha ko USSD(*909#) yacu ubu iri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo. USSD(*909#) is now accessible. You may now use the services normally. We thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- May 03, 2026, 08:00 AM UTC
- Resolved
- May 03, 2026, 10:29 AM UTC
- Duration
- 2h 29m
Affected: RLMUA
Timeline · 2 updates
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investigating May 03, 2026, 08:00 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI. Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka. Murakoze. Dear IremboGov Users, Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We are working with our partners to resolve the matter and will update you once it's resolved. Thank you.
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resolved May 03, 2026, 10:29 AM UTC
Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba serivisi z'ubutaka cyakemutse. Twongeye kubashimira ukwihangana kwanyu mu gihe twakemuraga ikibazo. The technical issue that had caused an interruption with land services is now resolved. We thank you for your patience while we were resolving the issue.
Read the full incident report →
- Detected by Pingoru
- May 03, 2026, 06:42 AM UTC
- Resolved
- May 03, 2026, 06:57 AM UTC
- Duration
- 14m
Affected: RSSB
Timeline · 2 updates
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investigating May 03, 2026, 06:42 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.
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resolved May 03, 2026, 06:57 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. Dear IremboGov Users, This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 06:56 AM UTC
- Resolved
- May 02, 2026, 07:09 AM UTC
- Duration
- 12m
Affected: SMS
Timeline · 2 updates
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investigating May 02, 2026, 06:56 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw). Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on IremboGov (irembo.gov.rw). We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you
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resolved May 02, 2026, 07:09 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu kwakira ubutumwa bugufi (SMS) ku rubuga IremboGov (irembo.gov.rw) zakemutse. Murakoze. Dear IremboGov Users, The issues affecting SMS notifications on IremboGov (irembo.gov.rw) have been resolved. Thank you.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 02:05 PM UTC
- Resolved
- May 01, 2026, 06:22 PM UTC
- Duration
- 4h 17m
Affected: NIDA
Timeline · 2 updates
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investigating May 01, 2026, 02:05 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov. We are investigating the matter will update you once it's resolved. Thank you.
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resolved May 01, 2026, 06:22 PM UTC
Ku bakoresha IremboGov, Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe zakemutse. Mwakoze kwihangana. Dear IremboGov Users, The technical difficulties affecting application of the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov have been resolved. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 10:29 AM UTC
- Resolved
- May 01, 2026, 06:20 PM UTC
- Duration
- 7h 50m
Affected: RSSB
Timeline · 2 updates
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investigating May 01, 2026, 10:29 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.
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resolved May 01, 2026, 06:20 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. Dear IremboGov Users, This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 05:33 PM UTC
- Resolved
- Apr 30, 2026, 06:02 PM UTC
- Duration
- 29m
Affected: NPPA
Timeline · 2 updates
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investigating Apr 30, 2026, 05:33 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo mu buryo bw’ikoranabuhanga kuri serivisi za NPPA, gishobora gutuma mugorwa no gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko. Turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting NPPA services, with some users unable to apply for criminal records. Our team is working to resolve the issue, and we will share an update once it is resolved. Thank you.
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resolved Apr 30, 2026, 06:02 PM UTC
Turabamenyesha ko ikibazo tekinike twari dufite muri serivisi yo gusaba icyangombwa cyerekana ko umuntu yakatiwe cyangwa atakatiwe n'inkiko cyakemutse. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! We would like to inform you that the technical issue that had caused an interruption with the criminal record certificate service is now resolved. We thank you for your patience as the team was resolving the issue!
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 01:04 PM UTC
- Resolved
- Apr 29, 2026, 01:55 PM UTC
- Duration
- 51m
Affected: NIDAMINALOC
Timeline · 2 updates
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investigating Apr 29, 2026, 01:04 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. --------------- Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.
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resolved Apr 29, 2026, 01:55 PM UTC
Turabamenyesha ko serivisi z'irangamimerere ziri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo. Civil registry record services are now accessible. You may now apply and use the services as usual. We thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 10:16 AM UTC
- Resolved
- Apr 29, 2026, 10:33 AM UTC
- Duration
- 16m
Affected: RNPDGIENIDAMINALOCRLMUANPPA
Timeline · 2 updates
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investigating Apr 29, 2026, 10:16 AM UTC
Ku bakoresha IremboGov, Gukurura amakuru ukoresheje nomero y'indangamuntu ntibiri gukora neza. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe vuba. Dear IremboGov Users, Fetching National ID details is currently not working. We apologize for any inconvenience caused as we work on fixing the issue as soon as possible.
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resolved Apr 29, 2026, 10:33 AM UTC
Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 08:43 AM UTC
- Resolved
- Apr 28, 2026, 09:10 AM UTC
- Duration
- 27m
Affected: MINALOC
Timeline · 2 updates
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investigating Apr 28, 2026, 08:43 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. __ Difficulties in applying for the Mbaza service. Dear IremboGov Users, Some users may experience difficulties while applying for the Mbaza service on IremboGov. We are investigating the matter and will update you once it's resolved. Thank you.
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resolved Apr 28, 2026, 09:10 AM UTC
Turabamenyesha ko imbogamizi zari muri serivisi ya Mbaza ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. This is to inform you that the technical issue affecting the Mbaza service on IremboGov platform has been resolved. The service is now available. Thank you
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 07:44 AM UTC
- Resolved
- Apr 27, 2026, 10:26 AM UTC
- Duration
- 2h 41m
Affected: RNPDGIENIDAMINALOCRLMUARSSBNPPA
Timeline · 2 updates
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investigating Apr 27, 2026, 07:44 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n'ikibazo cy'ubutinde kuri uru rubuga. Tubiseguyeho mu gihe dukora ibishoboka byose ngo bikemuke. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov users, Some users may experience slowness on the IremboGov platform. Services are still accessible, and our team is working to resolve the matter. We apologize for the inconvenience and will keep you updated on our progress. Thank you.
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resolved Apr 27, 2026, 10:26 AM UTC
The issue that had caused IremboGov's latency is now fully resolved. You can continue to request services as usual. Thank you. Ikibazo cyateraga ubutinde ku rubuga IremboGov cyakemutse. Ubu serivisi ziri kuboneka nk'uko bisanzwe. Murakoze
Read the full incident report →
- Detected by Pingoru
- Apr 22, 2026, 08:32 AM UTC
- Resolved
- Apr 26, 2026, 07:54 AM UTC
- Duration
- 3d 23h
Timeline · 2 updates
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investigating Apr 22, 2026, 08:32 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gukora isuzuma ry’ifoto igaragaza mu maso mu gihe basaba serivisi zo kwemeza imyirondoro y’indangamuntu koranabuhanga. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users are may be face difficulties in complete Face ID verification while applying for the Single Digital ID pre-enrollment services. We are investigating the matter will update you once it's resolved. Thank you.
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resolved Apr 26, 2026, 07:54 AM UTC
Ku bakoresha IremboGov, Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga zakemutse. Mwakoze kwihangana. Dear IremboGov Users, The technical difficulties affecting application of the Single Digital ID pre-enrollment for services have been resolved. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Apr 15, 2026, 08:20 AM UTC
- Resolved
- Apr 15, 2026, 09:04 AM UTC
- Duration
- 44m
Affected: RNP
Timeline · 2 updates
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investigating Apr 15, 2026, 08:20 AM UTC
Ku bakoresha IremboGov, Serivisi zo kwishyura konterevasiyo unyuze ku rubuga IremboGov ntiziri gukora neza. Tubiseguyeho ku mbogamizi byateje, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe. Turabamenyesha mu gihe ikibazo cyakemutse. Murakoze Dear IremboGov Users, Traffic Fines services through the IremboGov platform are currently not stable We working to resolve the issue. We will update you once the matter is resolved. Thank you
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resolved Apr 15, 2026, 09:04 AM UTC
Ku bakoresha IremboGov, Turabamenyesha imbogamizi mu gusaba kwishyura konterevasiyo unyuze ku rubuga IremboGov zakemutse. Mwakoze kwihangana Dear IremboGov Users, This is to inform you that the technical difficulties affecting Traffic Fines services through the IremboGov platform have been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2026, 08:50 AM UTC
- Resolved
- Apr 10, 2026, 08:53 AM UTC
- Duration
- 3m
Affected: Login
Timeline · 2 updates
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investigating Apr 10, 2026, 08:50 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw) na (new.irembo.gov.rw). Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing technical difficulties affecting logging into your account on IremboGov (irembo.gov.rw) and upgraded IremboGov (new.irembo.gov.rw) We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you.
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resolved Apr 10, 2026, 08:53 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw) na (new.irembo.gov.rw) zakemutse. Mwakoze kwihangana. Dear IremboGov Users, This is to inform you that the technical difficulties affecting logging into your account on IremboGov (irembo.gov.rw) and upgraded IremboGov (new.irembo.gov.rw) have been resolved. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 11:22 AM UTC
- Resolved
- Apr 09, 2026, 12:48 PM UTC
- Duration
- 1h 26m
Affected: Email
Timeline · 2 updates
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investigating Apr 09, 2026, 11:22 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi ziri gutuma kwakira ubutumwa kuri imeyili mu gihe ushaka kwinjira muri konti yawe y'Irembo cyangwa usaba serivisi ku rubuga IremboGov bitinda. Ubutumwa bugufi (SMS) bwo buri gukora neza. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We experiencing technical difficulties affecting email notifications reception when logging into your Irembo account or applying for services on IremboGov. We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you.
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resolved Apr 09, 2026, 12:48 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zatumaga kwakira ubutumwa kuri imeyili mu gihe ushaka kwinjira muri konti yawe y'Irembo cyangwa usaba serivisi ku rubuga IremboGov bidakunda zakemutse. Mwakoze kwihangana Dear IremboGov Users, This is to inform you that the technical difficulties affecting the reception of email notifications when logging into your Irembo account or applying for services on IremboGov have been resolved. Thank you for your patience
Read the full incident report →
- Detected by Pingoru
- Apr 03, 2026, 08:19 PM UTC
- Resolved
- Apr 04, 2026, 09:19 AM UTC
- Duration
- 13h
Affected: RNPSMSDGIENIDAMINALOCRLMUARSSB
Timeline · 2 updates
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investigating Apr 03, 2026, 08:19 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga IremboGov bashobora kugira imbogamizi mu gusaba no kwishyura serivisi. Serivisi ziraboneka ubu, kandi itsinda ryacu riri gukora ibishoboka byose ngo iki kibazo gikemuke. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that some users may experience interruptions while applying for or paying for services on the IremboGov platform. However, services remain accessible, and our team is working to resolve the matter. We will update you once the matter is resolved. Thank you.
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resolved Apr 04, 2026, 09:19 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari zagaragaye mu gusaba no kwishyura serivisi ku rubuga rwa IremboGov zakemutse. Ubu serivisi zose zirimo gutangwa neza nk’uko bisanzwe. Turabashimira ukwihangana mwagaragaje mu gihe ikibazo cyari gikemurwa. Murakoze. Dear IremboGov Users, We are pleased to inform you that the issue previously affecting applications and payments on the IremboGov platform has been resolved. All services are now fully accessible and operating normally. We sincerely appreciate your patience while this matter was being addressed. Thank you.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 02:04 PM UTC
- Resolved
- Apr 03, 2026, 09:29 AM UTC
- Duration
- 19h 25m
Affected: NIDA
Timeline · 2 updates
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investigating Apr 02, 2026, 02:04 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. __ Difficulties in applying for the Single Digital ID pre-enrollment services. Dear IremboGov Users, Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov. We are investigating the matter will update you once it's resolved. Thank you.
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resolved Apr 03, 2026, 09:29 AM UTC
Ku bakoresha IremboGov, Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe zakemutse. Mwakoze kwihangana. __ Dear IremboGov Users, The technical difficulties affecting application of the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov have been resolved. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 01:24 PM UTC
- Resolved
- Apr 01, 2026, 04:41 PM UTC
- Duration
- 3h 16m
Affected: RNP
Timeline · 2 updates
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investigating Apr 01, 2026, 01:24 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze Dear IremboGov Users, We are experiencing technical difficulties affecting payment of Traffic Fines through the IremboGov platform. We working to resolve the issue. We will update you once the matter is resolved. Thank you
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resolved Apr 01, 2026, 04:41 PM UTC
Ku bakoresha IremboGov, Turabamenyesha imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov zakemutse. Mwakoze kwihangana Dear IremboGov Users, This is to inform you that the technical difficulties affecting payment of Traffic Fines through the IremboGov platform have been resolved
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 07:27 AM UTC
- Resolved
- Apr 01, 2026, 08:53 AM UTC
- Duration
- 1h 26m
Affected: RNP
Timeline · 2 updates
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investigating Apr 01, 2026, 07:27 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko serivisi za Polisi (impushya zo gutwara ibinyabiziga) zitari gukora neza ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting driving license services (DL) on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you.
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resolved Apr 01, 2026, 08:53 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko inkomyi mu gusaba serivisi za Polisi ku rubuga IremboGov zakemutse. Mwakoze kwihangana. Dear IremboGov Users, This is to inform you that the technical difficulties affecting stability of Rwanda National Police (RNP) services on the IremboGov platform have been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 29, 2026, 02:20 PM UTC
- Resolved
- Apr 13, 2026, 03:25 PM UTC
- Duration
- 15d 1h
Affected: E-POBOX
Timeline · 3 updates
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investigating Mar 29, 2026, 02:20 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwandikisha aderesi ya ePoBox unyuze ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Please be advised that there is a technical interruption affecting the Register an ePoBox Address service on the IremboGov platform. We are investigating the matter and will update you once it's resolved. Thank you.
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investigating Apr 06, 2026, 08:29 AM UTC
We are continuing to investigate this issue.
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resolved Apr 13, 2026, 03:25 PM UTC
Ku bakoresha IremboGov, Imbogamizi zari muri serivisi yo Kwandikisha aderesi ya ePoBox ku rubuga IremboGov zakemutse, kandi serivisi iraboneka nk'uko bisanzwe. Mwakoze kwihangana. Murakoze. Dear IremboGov Users, The technical issue affecting the Register an ePoBox Address service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Mar 27, 2026, 11:53 AM UTC
- Resolved
- Mar 27, 2026, 12:44 PM UTC
- Duration
- 50m
Affected: RNP
Timeline · 2 updates
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investigating Mar 27, 2026, 11:53 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko serivisi zitangwa na Polisi ku rubuga IremboGov zitari gukora neza. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting stability of Rwanda National Police (RNP) services on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you
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resolved Mar 27, 2026, 12:44 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko inkomyi mu gusaba serivisi za Polisi ku rubuga IremboGov zakemutse Mwakoze kwihangana Dear IremboGov Users, This is to inform you that the technical difficulties affecting stability of Rwanda National Police (RNP) services on the IremboGov platform have been resolved. Thank you for your patience
Read the full incident report →
- Detected by Pingoru
- Mar 23, 2026, 05:13 PM UTC
- Resolved
- Mar 23, 2026, 07:06 PM UTC
- Duration
- 1h 53m
Affected: RLMUAMINICOM
Timeline · 2 updates
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investigating Mar 23, 2026, 05:13 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo tekiniki kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda. Tubiseguyeho ku mbogamizi bishobora gutera; turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Please be advised that there is a technical interruption affecting services that require fetching Tax Identification Number (TIN) information on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you.
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resolved Mar 23, 2026, 07:06 PM UTC
Turabamenyesha ko ikibazo tekiniki cyari kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda cyakemutse. Ubu mwakomeza gusaba serivisi nk'uko bisanzwe. Murakoze. The technical interruption, which had affected services that require fetching TIN information on the IremboGov platform has now been resolved, all affected services are now operational. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 15, 2026, 10:05 AM UTC
- Resolved
- Mar 15, 2026, 10:06 AM UTC
- Duration
- 1m
Affected: E-POBOXRW Domain Registration
Timeline · 2 updates
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investigating Mar 15, 2026, 10:05 AM UTC
Urubuga ruvuguruye rw'IremboGov ntirurimo gukora neza. abatekinisiye bacu barimo gusuzuma ikibazo. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo gikosorwe. Upgraded IremboGov platform is experiencing a technical interruption and is slow at the moment. Rest assured that we are working hard to get this resolved quickly!
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resolved Mar 15, 2026, 10:06 AM UTC
Turabamenyesha ko urubuga ruvuguruye rw'IremboGov rwasubiye ku murongo. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The upgraded IremboGov platform is now accessible. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Read the full incident report →
- Detected by Pingoru
- Mar 12, 2026, 03:28 PM UTC
- Resolved
- Mar 12, 2026, 04:18 PM UTC
- Duration
- 49m
Affected: DGIENIDAMINALOCRLMUARSSBNPPA
Timeline · 2 updates
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investigating Mar 12, 2026, 03:28 PM UTC
Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification Card. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!
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resolved Mar 12, 2026, 04:18 PM UTC
Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Read the full incident report →
- Detected by Pingoru
- Mar 11, 2026, 08:45 PM UTC
- Resolved
- Mar 11, 2026, 09:30 PM UTC
- Duration
- 44m
Affected: RSSB
Timeline · 2 updates
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investigating Mar 11, 2026, 08:45 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.
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resolved Mar 11, 2026, 09:30 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. Dear IremboGov Users, This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience
Read the full incident report →