IremboGov Outage History

Started Oct 22, 2026, 08:00 AM UTC· resolved Oct 22, 2026, 08:11 AM UTC

1. investigating Oct 22, 2026, 08:00 AM UTC

   Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov no ku rubuga IremboGov ruvuguruye. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform and on the upgraded IremboGov that require a National Identification number or child Id. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!

2. resolved Oct 22, 2026, 08:11 AM UTC

   Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

Read the full incident report →

Started Oct 20, 2026, 02:11 PM UTC· resolved Oct 20, 2026, 02:14 PM UTC

1. investigating Oct 20, 2026, 02:11 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba zimwe muri serivisi z’irangamimerere mu cyiciro cy'umuryango ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze Dear IremboGov Users, This is to inform you that some users may experience technical difficulties when applying for some civil registry services under the family category on the IremboGov platform. We apologize for any inconvenience this might cause and will update you once the issue is resolved. Thank you

2. resolved Oct 20, 2026, 02:14 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu gusaba serivisi z’irangamimerere ku rubuga IremboGov zakemutse. Mwakoze kwihangana. Dear IremboGov Users, This is to inform you the technical difficulties affecting application for civil registry services on the IremboGov platform have been resolved. Thank you for your patience.

Read the full incident report →

Started Oct 20, 2026, 12:51 PM UTC· resolved Oct 20, 2026, 03:09 PM UTC

1. investigating Oct 20, 2026, 12:51 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI. Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka. Murakoze. Dear IremboGov Users, Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We are working with our partners to resolve the matter and will update you once it's resolved. Thank you.

2. resolved Oct 20, 2026, 03:09 PM UTC

   Ku bakoresha IremboGov, Imbogamizi mu kubona amakuru ya nomero y'ikibanza (UPI) zakemutse. Mwakoze kwihangana. Dear IremboGov Users, The interruption in fetching UPI details on the IremboGov platform has been resolved. Thank you for your patience.

Read the full incident report →

Started Oct 14, 2026, 06:18 AM UTC· resolved Oct 14, 2026, 06:40 AM UTC

1. investigating Oct 14, 2026, 06:18 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi z’inyandiko ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov users, This is to inform you that we are currently experiencing technical difficulties affecting the application for record services on IremboGov. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you.

2. resolved Oct 14, 2026, 06:40 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu gusaba serivisi z’inyandiko ku rubuga IremboGov zakemutse. Mwakoze kwihangana Dear IremboGov users, This is to inform you that the technical difficulties affecting the application for record services on IremboGov have been resolved. Thank you for your patience

Read the full incident report →

Started Oct 13, 2026, 12:16 PM UTC· resolved Oct 13, 2026, 12:31 PM UTC

1. investigating Oct 13, 2026, 12:16 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov na IremboGov ruvuguruye kumurongo wa AIRTEL. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Technical difficulties in receiving SMS and email notifications Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on the IremboGov and upgraded IremboGov via AIRTEL network. We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you.

2. resolved Oct 13, 2026, 12:31 PM UTC

   Imbogamizi twari twagize mu kwakira ubutumwa bugufi (SMS) kuri serivisi zitangirwa k'urubuga IremboGov ndetse na IremboGov ruvuguruye cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo. The issue of reception of SMS notifications after applying for services, and One-Time Passwords (OTP)faced earlier to all services on IremboGov and the upgraded IremboGov has been resolved. Thank you for your patience while we worked on resolving the issue.

Read the full incident report →

Started Oct 08, 2026, 08:50 AM UTC· resolved Oct 08, 2026, 09:10 AM UTC

1. investigating Oct 08, 2026, 08:50 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwakira imeyili n'ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov ruvuguruye. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Technical difficulties in receiving SMS and email notifications Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of email and SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on the upgraded IremboGov. We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you.

2. resolved Oct 08, 2026, 09:10 AM UTC

   Imbogamizi twari twagize mu kwakira ubutumwa bugufi (SMS) kuri serivisi zitangirwa k'urubuga IremboGov ruvuguruye cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo. The issue of OTP delay faced earlier to all services on on the upgraded IremboGov has been resolved. Thank you for your patience while we worked on resolving the issue.

Read the full incident report →

Started Oct 08, 2026, 06:40 AM UTC· resolved Oct 08, 2026, 07:12 AM UTC

1. investigating Oct 08, 2026, 06:40 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi za Polisi zitangirwa ku rubuga IremboGov. Turi kubikurikirana. Nibikemuka, turabamenyesha. Murakoze Dear IremboGov users, We are currently experiencing a technical interruption affecting services provided by the Rwanda National Police through IremboGov. We are working to resolve the matter, and will share an update once it is resolved. Thank you.

2. resolved Oct 08, 2026, 07:12 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu gusaba zimwe muri serivisi za Polisi ku rubuga IremboGov zakemutse. Mwakoze kwihangana. Dear IremboGov users, This is to inform you that the technical difficulties affecting application of some RNP services on the IremboGov platform have been resolved. Thank you for your patience.

Read the full incident report →

Started Oct 07, 2026, 08:07 AM UTC· resolved Oct 07, 2026, 10:20 AM UTC

1. investigating Oct 07, 2026, 08:07 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.

2. resolved Oct 07, 2026, 10:20 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. Dear IremboGov Users, This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience

Read the full incident report →

Started Oct 04, 2026, 05:44 PM UTC· resolved Oct 04, 2026, 09:13 PM UTC

1. investigating Oct 04, 2026, 05:44 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi za WASAC Group ku rubuga IremboGov. Turi gukurikirana iki kibazo, turabamenyesha nigikemuka. Murakoze! Dear IremboGov users, We are currently experiencing a technical issue affecting services provided by WASAC Group on the IremboGov platform. We are working to resolve the matter and will update you once it’s resolved. Thank you.

2. resolved Oct 04, 2026, 09:13 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari ziri mu gusaba serivisi za WASAC ku rubuga IremboGov zakemutse. Mwakoze kwihangana. Dear IremboGov Users, The technical issue that had affected the application of the WASAC services on the IremboGov platform has been resolved. Thank you for your patience.

Read the full incident report →

Started Sep 22, 2026, 05:50 PM UTC· resolved Sep 22, 2026, 06:42 PM UTC

1. investigating Sep 22, 2026, 05:50 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi z’inyandiko ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov users, This is to inform you that we are currently experiencing technical difficulties affecting the application for record services on IremboGov. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you.

2. resolved Sep 22, 2026, 06:42 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu gusaba serivisi z’inyandiko ku rubuga IremboGov zakemutse. Mwakoze kwihangana Dear IremboGov users, This is to inform you that the technical difficulties affecting the application for record services on IremboGov have been resolved. Thank you for your patience

Read the full incident report →

Started Sep 21, 2026, 09:01 AM UTC· resolved Sep 21, 2026, 09:32 AM UTC

1. investigating Sep 21, 2026, 09:01 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona ubufasha ku IremboGov mwifashishije IremboAI. Ukeneye ubufasha watwandikira cyangwa ukaduhamagara ku mirongo yacu y’ubufasha. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Turabamenyesha nigikemuka. Dear IremboGov Users, This is to inform you that there is a technical interruption in using IremboAI to get support. Kindly bear with us as we work to resolve the matter. We will update you once it's resolved. Thank you.

2. resolved Sep 21, 2026, 09:32 AM UTC

   Turabamenyesha ko ikibazo tekiniki cyari kiri gutuma gusaba serivisi ku rubuga IremboGov mwifashishije IremboAI cyakemutse. Ubu mwakomeza gusaba serivisi nk'uko bisanzwe. Murakoze. The technical interruption which had affected IremboAI on the IremboGov platform has now been resolved, We thank you for your patience as the team was resolving the issue! Thank you.

Read the full incident report →

Started Sep 20, 2026, 07:05 AM UTC· resolved Sep 20, 2026, 07:19 AM UTC

1. investigating Sep 20, 2026, 07:05 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo tekiniki kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda. Tubiseguyeho ku mbogamizi bishobora gutera, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Please be advised that there is a technical interruption affecting services that require fetching Tax Identification Number (TIN) information on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you.

2. resolved Sep 20, 2026, 07:19 AM UTC

   Turabamenyesha ko ikibazo tekiniki cyari kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda cyakemutse. Ubu mwakomeza gusaba serivisi nk'uko bisanzwe. Murakoze. The technical interruption, which had affected services that require fetching TIN information on the IremboGov platform has now been resolved, all affected services are now operational.

Read the full incident report →

Started Sep 18, 2026, 07:30 PM UTC· resolved Sep 18, 2026, 08:15 PM UTC

1. investigating Sep 18, 2026, 07:30 PM UTC

   Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi zimwe na zimwe ku rubuga IremboGov. Tubasabye kwihangana mu gihe ikipe tekinike iri gukurikirana iki kibazo. Murakoze! Dear IremboGov users, We are currently experiencing a technical interruption while accessing some IremboGov services. Please be patient as our technical team is working to fix the problem. Thank you!

2. resolved Sep 18, 2026, 08:15 PM UTC

   Turabamenyesha ko ikibazo tekinike twari dufite mu gusaba serivisi k'urubuga IremboGov cyakemutse. Twongeye kubashimira ukwihangana kwanyu mu gihe twakemuraga ikibazo. The technical issue that had caused an interruption with IremboGov services is now resolved. We thank you for your patience while we were resolving the issue.

Read the full incident report →

Started Sep 17, 2026, 09:09 AM UTC· resolved Sep 18, 2026, 06:40 PM UTC

1. investigating Sep 17, 2026, 09:09 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwandikisha aderesi ya ePoBox unyuze ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Please be advised that there is a technical interruption affecting the Register an ePoBox Address service on the IremboGov platform. We are investigating the matter and will update you once it's resolved. Thank you.

2. resolved Sep 18, 2026, 06:40 PM UTC

   Ku bakoresha IremboGov, Imbogamizi zari muri serivisi yo Kwandikisha aderesi ya ePoBox ku rubuga IremboGov zakemutse, kandi serivisi iraboneka nk'uko bisanzwe. Mwakoze kwihangana. Murakoze. Dear IremboGov Users, The technical issue affecting the Register an ePoBox Address service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience.

Read the full incident report →

Started Sep 15, 2026, 08:44 AM UTC· resolved Sep 15, 2026, 09:06 AM UTC

1. investigating Sep 15, 2026, 08:44 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi za Polisi zitangirwa ku rubuga IremboGov. Turi kubikurikirana. Nibikemuka, turabamenyesha. Murakoze Dear IremboGov Users, We are currently experiencing a technical interruption affecting services provided by the Rwanda National Police through IremboGov. We are working to resolve the matter, and will share an update once it is resolved. Thank you.

2. resolved Sep 15, 2026, 09:06 AM UTC

   Turabamenyesha ko imbogamizi mu gusaba zimwe muri serivisi za Polisi ku rubuga IremboGov zakemutse. Mwakoze kwihangana. This is to inform you that the technical difficulties affecting application of some RNP services on the IremboGov platform have been resolved. Thank you for your patience.

Read the full incident report →

Started Aug 21, 2026, 04:08 PM UTC· resolved Aug 21, 2026, 04:17 PM UTC

1. investigating Aug 21, 2026, 04:08 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko. Turi kubikurikirana. Nibikemuka, turabamenyesha. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting the application for criminal record certificate. We are working to resolve the matter, and will share an update once it is resolved. Thank you.

2. resolved Aug 21, 2026, 04:17 PM UTC

   kubakoresha IremboGov, Turabamenyesha ko ikibazo tekinike twari dufite muri serivisi yo gusaba icyangombwa cyerekana ko umuntu yakatiwe cyangwa atakatiwe n'inkiko cyakemutse. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! Dear IremboGov Users, We would like to inform you that the technical issue that had caused an interruption with the criminal record certificate service is now resolved. We thank you for your patience as the team was resolving the issue!

Read the full incident report →

Started Aug 16, 2026, 11:20 AM UTC· resolved Aug 16, 2026, 03:21 PM UTC

1. investigating Aug 16, 2026, 11:20 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you

2. resolved Aug 16, 2026, 03:21 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. Dear IremboGov Users, This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available. Thank you.

Read the full incident report →

Started Aug 10, 2026, 09:08 AM UTC· resolved Aug 10, 2026, 10:34 AM UTC

1. investigating Aug 10, 2026, 09:08 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga www.irembo.gov.rw bashobora guhura n'imbogamizi z'ubutinde kuri uru rubuga, bitewe n'ikibazo kuri sistemu y'umwe mu bafatanyabikorwa bacu. Turi gukorana kugira ngo serivisi zongere kuboneka vuba. Turabamenyesha serivisi ni zisubira gukora nk’uko bisanzwe. Murakoze. Dear IremboGov users, We are currently experiencing a technical disruption that is causing slowness on the IremboGov platform (www.irembo.gov.rw. As a result, some users may not be able to open it or access services. The disruption is due to an issue affecting one of our partners. Our technical team is actively working with the partner to resolve the issue as a matter of urgency. We will notify you as soon as it's resolved. Thank you

2. resolved Aug 10, 2026, 10:34 AM UTC

   Ikibazo cyateraga ubutinde ku rubuga IremboGov cyakemutse. Ubu serivisi ziri kuboneka nk'uko bisanzwe. Murakoze The issue that had caused IremboGov's latency is now fully resolved. You can continue to request services as usual. Thank you.

Read the full incident report →

Started Aug 07, 2026, 09:09 AM UTC· resolved Aug 07, 2026, 05:19 PM UTC

1. investigating Aug 07, 2026, 09:09 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov. We are investigating the matter will update you once it's resolved. Thank you.

2. resolved Aug 07, 2026, 05:19 PM UTC

   Ku bakoresha IremboGov, Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe zakemutse. Mwakoze kwihangana. Dear IremboGov Users, The technical difficulties affecting application of the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov have been resolved. Thank you for your patience.

Read the full incident report →

Started Aug 04, 2026, 08:58 AM UTC· resolved Aug 05, 2026, 05:41 PM UTC

1. investigating Aug 04, 2026, 08:58 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda. Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo. Murakoze. Dear IremboGov Users, There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We thank you for your patience as we work with our partners to resolve the matter. Thank you.

2. resolved Aug 05, 2026, 05:41 PM UTC

   Ku bakoresha IremboGov, Imbogamizi mu kubona amakuru ya nomero y'ikibanza (UPI) zakemutse. Mwakoze kwihangana. Dear IremboGov Users, The interruption in fetching UPI details on the IremboGov platform has been resolved. Thank you for your patience.

Read the full incident report →

Started Jul 25, 2026, 06:38 PM UTC· resolved Jul 26, 2026, 06:22 AM UTC

1. investigating Jul 25, 2026, 06:38 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi z’inyandiko ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov users, This is to inform you that we are currently experiencing technical difficulties affecting the application for record services on IremboGov. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you.

2. resolved Jul 26, 2026, 06:22 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu gusaba serivisi z’inyandiko ku rubuga IremboGov zakemutse. Mwakoze kwihangana Dear IremboGov users, This is to inform you that the technical difficulties affecting the application for record services on IremboGov have been resolved. Thank you for your patience

Read the full incident report →

Started Jul 19, 2026, 07:04 AM UTC· resolved Jul 19, 2026, 10:10 AM UTC

1. investigating Jul 19, 2026, 07:04 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko kubona amakuru y'indangamuntu mu gusaba serivisi ziyakenera ku rubuga IremboGov bitari gukunda. Muri iki gihe, gusaba izo serivisi bishobora kudakunda. Tubasabye kwihangana mu gihe turi kubikurikirana. Murakoze. Dear IremboGov users, Please note that fetching national ID information on IremboGov is now unavailable. As a result, you may experience difficulty when applying for services that require this information. We are working with our partners to resolve the issue as quickly as possible. Thank you!

2. resolved Jul 19, 2026, 10:10 AM UTC

   Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual.

Read the full incident report →

Started Jul 17, 2026, 12:44 PM UTC· resolved Jul 17, 2026, 03:39 PM UTC

1. investigating Jul 17, 2026, 12:44 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko serivisi za Polisi (impushya zo gutwara ibinyabiziga) zitari gukora neza ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting driving license services (DL) on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you.

2. resolved Jul 17, 2026, 03:39 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko inkomyi mu gusaba serivisi za Polisi ku rubuga IremboGov zakemutse. Mwakoze kwihangana. Dear IremboGov Users, This is to inform you that the technical difficulties affecting stability of Rwanda National Police (RNP) services on the IremboGov platform have been resolved.

Read the full incident report →

Started Jul 17, 2026, 12:11 PM UTC· resolved Jul 17, 2026, 12:42 PM UTC

1. investigating Jul 17, 2026, 12:11 PM UTC

   Ku bakoresha IremboGov USSD, Turabamenyesha ko hari ikibazo kiri gutuma gukoresha kode *909# kuri MTN bidakunda. Turabasaba kwihangana mu gihe turi kugikemura. Murakoze. Dear IremboGov USSD users, This is to inform you that there is an issue affecting the use of the *909# code on MTN. Please bear with us as we work to resolve it. Thank you.

2. resolved Jul 17, 2026, 12:42 PM UTC

   Turabamenyesha ko USSD(*909#) yacu ubu iri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo. USSD(*909#) is now accessible. You may now use the services normally. We thank you for your patience.

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Started Jul 17, 2026, 08:51 AM UTC· resolved Jul 17, 2026, 12:41 PM UTC

1. investigating Jul 17, 2026, 08:51 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari inkomyi mu gusaba serivisi za Polisi y’u Rwanda (RNP) zikurikira gusa: -Kwishura amande yo mu muhanda (Traffic Fines) -Gusaba igenzura ry’ibinyabiziga (Motor Vehicle Inspection) no gupimisha imyotsi y’ibinyabiziga (Emissions) Tubiseguyeho ku mbogamizi ibi bishobora kubateza mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the stability of only the following Rwanda National Police (RNP) services on the IremboGov platform: -Payment of Traffic Fines -Motor Vehicle Inspection (MVI) and Emissions testing applications. We apologize for any inconvenience this may cause and we will update you once the issue is resolved. Thank you.

2. resolved Jul 17, 2026, 12:41 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko inkomyi mu gusaba serivisi za Polisi, Kwishura amande yo mu muhanda (Traffic Fines), gusaba igenzura ry’ibinyabiziga (Motor Vehicle Inspection) no gupimisha imyotsi y’ibinyabiziga (Emissions) ku rubuga IremboGov zakemutse Mwakoze kwihangana. Dear IremboGov Users, This is to inform you that the technical difficulties affecting stability of Rwanda National Police (RNP) services like Payment of Traffic Fines, Motor Vehicle Inspection (MVI) and Emissions testing applications on the IremboGov platform have been resolved. Thank you for your patience

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