IremboGov Outage History

IremboGov partial outage · 1 active incident View live status →

IremboGov had 42 outages in the last 2 years totaling 104h 35m of downtime — averaging 1.7 incidents per month.

There were 42 IremboGov outages since February 19, 2026 totaling 104h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.irembo.gov.rw

Critical June 17, 2026

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

Detected by Pingoru
Jun 17, 2026, 08:06 AM UTC
Resolved
Jun 17, 2026, 08:29 AM UTC
Duration
22m
Affected: DGIENIDAMINALOCRLMUARSSBNPPA
Timeline · 2 updates
  1. investigating Jun 17, 2026, 08:06 AM UTC

    Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!

  2. resolved Jun 17, 2026, 08:29 AM UTC

    Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

Read the full incident report →

Major June 16, 2026

Inkomyi mu gusaba serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov - Technical difficulties in applying for definitive driving license service on IremboGov

Detected by Pingoru
Jun 16, 2026, 07:41 PM UTC
Resolved
Jun 17, 2026, 06:17 AM UTC
Duration
10h 35m
Affected: RNP
Timeline · 2 updates
  1. investigating Jun 16, 2026, 07:41 PM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov itari gukora neza. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting application of the definitive driving license service provided by the Rwanda National Police (RNP) on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you

  2. resolved Jun 17, 2026, 06:17 AM UTC

    Dear IremboGov Users, This is to inform you that the technical difficulties affecting application of the definitive driving license service provided by the Rwanda National Police (RNP) on the IremboGov platform have been resolved. Thank you for your patience. Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zateraga serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov zakemutse. Mwakoze kwihangana

Read the full incident report →

Critical June 15, 2026

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

Detected by Pingoru
Jun 15, 2026, 01:26 PM UTC
Resolved
Jun 15, 2026, 02:40 PM UTC
Duration
1h 13m
Affected: RSSB
Timeline · 2 updates
  1. investigating Jun 15, 2026, 01:26 PM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.

  2. resolved Jun 15, 2026, 02:40 PM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. Dear IremboGov Users, This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience

Read the full incident report →

Critical June 14, 2026

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi, Technical interruption in applying for the services that require a National Identification Card or Child Identification number.

Detected by Pingoru
Jun 14, 2026, 05:38 PM UTC
Resolved
Jun 14, 2026, 08:53 PM UTC
Duration
3h 14m
Affected: RNPDGIENIDAMINALOCRLMUARSSBNPPA
Timeline · 2 updates
  1. investigating Jun 14, 2026, 05:38 PM UTC

    Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!

  2. resolved Jun 14, 2026, 08:53 PM UTC

    Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

Read the full incident report →

Critical June 12, 2026

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

Detected by Pingoru
Jun 12, 2026, 11:40 AM UTC
Resolved
Jun 12, 2026, 11:48 AM UTC
Duration
7m
Affected: RSSB
Timeline · 2 updates
  1. investigating Jun 12, 2026, 11:40 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.

  2. resolved Jun 12, 2026, 11:48 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. Dear IremboGov Users, This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience

Read the full incident report →

Major June 8, 2026

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

Detected by Pingoru
Jun 08, 2026, 11:45 AM UTC
Resolved
Jun 08, 2026, 04:24 PM UTC
Duration
4h 38m
Affected: RLMUA
Timeline · 2 updates
  1. investigating Jun 08, 2026, 11:45 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda. Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo. Murakoze. Dear IremboGov Users, There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We thank you for your patience as we work with our partners to resolve the matter. Thank you.

  2. resolved Jun 08, 2026, 04:24 PM UTC

    Ku bakoresha IremboGov, Imbogamizi mu kubona amakuru ya nomero y'ikibanza (UPI) zakemutse. Mwakoze kwihangana. Dear IremboGov Users, The interruption in fetching UPI details on the IremboGov platform has been resolved. Thank you for your patience.

Read the full incident report →

Critical June 8, 2026

Inkomyi mu gusaba serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov,Technical difficulties in applying for definitive driving license service on IremboGov

Detected by Pingoru
Jun 08, 2026, 07:08 AM UTC
Resolved
Jun 08, 2026, 11:02 AM UTC
Duration
3h 53m
Affected: RNP
Timeline · 2 updates
  1. investigating Jun 08, 2026, 07:08 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov itari gukora neza. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting application of the definitive driving license service provided by the Rwanda National Police (RNP) on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you

  2. resolved Jun 08, 2026, 11:02 AM UTC

    Dear IremboGov Users, This is to inform you that the technical difficulties affecting application of the definitive driving license service provided by the Rwanda National Police (RNP) on the IremboGov platform have been resolved. Thank you for your patience. Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zateraga serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov zakemutse. Mwakoze kwihangana

Read the full incident report →

Critical June 6, 2026

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi - Technical interruption in applying for the services that require a National Identification Card or Child Identification number.

Detected by Pingoru
Jun 06, 2026, 06:32 AM UTC
Resolved
Jun 08, 2026, 05:10 PM UTC
Duration
2d 10h
Affected: DGIENIDAMINALOCRLMUARSSBNPPA
Timeline · 4 updates
  1. investigating Jun 06, 2026, 06:32 AM UTC

    Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!

  2. investigating Jun 06, 2026, 06:33 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 07, 2026, 03:05 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 08, 2026, 05:10 PM UTC

    Ku bakoresha IremboGov, Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! Dear IremboGov users, The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

Read the full incident report →

Critical June 4, 2026

Imbogamizi mu kwakwira ubutumwa bugufi (SMS) - Technical interruption in receiving SMS notifications

Detected by Pingoru
Jun 04, 2026, 01:02 PM UTC
Resolved
Jun 04, 2026, 03:18 PM UTC
Duration
2h 16m
Affected: SMS
Timeline · 2 updates
  1. investigating Jun 04, 2026, 01:02 PM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari ubutinde mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services on the IremboGov platform. We are working to resolve the matter, and will share an update once it is resolved. Thank you.

  2. resolved Jun 04, 2026, 03:18 PM UTC

    Ikibazo twari twagize cyo gutinda kwakira ubutumwa bugufi (SMS) kuri serivisi zitangirwa k'urubuga ruvuguruye IremboGov cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo. The SMS delay issue that was affecting all services on the IremboGov platform has now been resolved. Thank you for your patience while we worked to address the issue.”

Read the full incident report →

Critical June 2, 2026

Imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko ku rubuga IremboGov, Interruption in applying for Criminal Records on IremboGov.

Detected by Pingoru
Jun 02, 2026, 06:16 AM UTC
Resolved
Jun 02, 2026, 07:43 AM UTC
Duration
1h 27m
Affected: NPPA
Timeline · 2 updates
  1. investigating Jun 02, 2026, 06:16 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi z'ubushinjacyaha bukuru. Turi kubikurikirana. Nibikemuka, turabamenyesha. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting NPPA services. We are working to resolve the matter, and will share an update once it is resolved. Thank you.

  2. resolved Jun 02, 2026, 07:43 AM UTC

    Turabamenyesha ko ikibazo tekinike twari dufite muri serivisi yo gusaba icyangombwa cyerekana ko umuntu yakatiwe cyangwa atakatiwe n'inkiko cyakemutse. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! We would like to inform you that the technical issue that had caused an interruption with the criminal record certificate service is now resolved. We thank you for your patience as the team was resolving the issue!

Read the full incident report →

Critical May 30, 2026

Imbogamizi mu gusaba serivisi z’irangamimerere - Technical difficulties affecting application for civil registry services

Detected by Pingoru
May 30, 2026, 08:59 AM UTC
Resolved
May 30, 2026, 09:27 AM UTC
Duration
28m
Affected: MINALOC
Timeline · 2 updates
  1. investigating May 30, 2026, 08:59 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.

  2. resolved May 30, 2026, 09:27 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu gusaba serivisi z’irangamimerere ku rubuga IremboGov zakemutse. Mwakoze kwihangana. Dear IremboGov Users, This is to inform you the technical difficulties affecting application for civil registry services on the IremboGov platform have been resolved. Thank you for your patience.

Read the full incident report →

Critical May 27, 2026

Imbogamizi mu gusaba serivisi unyuze kuri USSD (*909#) ukoresheje umuyoboro wa Airtel -Technical interruption in accessing our services on USSD (*909#) using Airtel Network.

Detected by Pingoru
May 27, 2026, 03:09 PM UTC
Resolved
May 27, 2026, 04:24 PM UTC
Duration
1h 14m
Affected: MutuelleTraffic finesBirth Certificate
Timeline · 2 updates
  1. investigating May 27, 2026, 03:09 PM UTC

    Kubakoresha iremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#) ukoresheje umuyoboro wa Airtel. Tubiseguyeho ku mbogamizi byateza mu gihe turi gukemura ikibazo. Murakoze. Dear iremboGov users This is to inform you that there is a technical interruption in accessing our services on USSD (*909#) using Airtel Network. We apologize for the inconvenience faced as we are working on resolving this issue. Thank you.

  2. resolved May 27, 2026, 04:24 PM UTC

    Turabamenyesha ko gusaba serivisi unyuze kuri USSD(*909#) ukoresheje umuyoboro wa Airtel ubu iri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo. Accessing our services on USSD (*909#) using Airtel Network is now working well. You may now use the services normally. We thank you for your patience.

Read the full incident report →

Major May 21, 2026

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero iranga umusoreshwa (TIN), Technical interruption in services that use TIN Number

Detected by Pingoru
May 21, 2026, 10:47 AM UTC
Resolved
May 21, 2026, 01:05 PM UTC
Duration
2h 18m
Affected: RLMUAMINICOMRRA
Timeline · 2 updates
  1. investigating May 21, 2026, 10:47 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo tekiniki kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda. Tubiseguyeho ku mbogamizi bishobora gutera; turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Please be advised that there is a technical interruption affecting services that require fetching Tax Identification Number (TIN) information on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you.

  2. resolved May 21, 2026, 01:05 PM UTC

    Turabamenyesha ko ikibazo tekiniki cyari kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda cyakemutse. Ubu mwakomeza gusaba serivisi nk'uko bisanzwe. Murakoze. The technical interruption, which had affected services that require fetching TIN information on the IremboGov platform has now been resolved, all affected services are now operational. Thank you.

Read the full incident report →

Major May 20, 2026

Imbogamizi mu kwakwira ubutumwa bugufi (SMS) na imeyili. Technical difficulties in receiving SMS and email notifications

Detected by Pingoru
May 20, 2026, 08:46 AM UTC
Resolved
May 20, 2026, 12:48 PM UTC
Duration
4h 1m
Affected: SMSEmail
Timeline · 3 updates
  1. investigating May 20, 2026, 08:46 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwakira imeyili n'ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov ruvuguruye. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. ---------------- Technical difficulties in receiving SMS and email notifications Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of email and SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on the upgraded IremboGov. We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you.

  2. investigating May 20, 2026, 09:26 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 20, 2026, 12:48 PM UTC

    Imbogamizi twari twagize mu kwakira ubutumwa bugufi (SMS) kuri serivisi zitangirwa k'urubuga IremboGov ruvuguruye cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo. The issue of OTP delay faced earlier to all services on on the upgraded IremboGov has been resolved. Thank you for your patience while we worked on resolving the issue.

Read the full incident report →

Minor May 15, 2026

Ubutinde mu gukurura amakuru y'indangamuntu ku rubuga IremboGov, Potential slowness in applying for services that require National ID information on IremboGov

Detected by Pingoru
May 15, 2026, 07:50 AM UTC
Resolved
May 15, 2026, 08:06 AM UTC
Duration
16m
Affected: RNPDGIENIDAMINALOCRLMUARSSBNPPANESAHEC
Timeline · 2 updates
  1. investigating May 15, 2026, 07:50 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hashobora kubaho ubutinde mu kubona amakuru y'indangamuntu mu gihe musaba serivisi ziyakenera ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abatanya bikorwa bacu ngo bikemuke vuba. Murakoze. Dear IremboGov users, Please note that some users might experience slowness when applying for services that require national ID information on IremboGov. We are working with our partners to resolve the issue as quickly as possible. Thank you!

  2. resolved May 15, 2026, 08:06 AM UTC

    Ku bakoresha IremboGov, Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! Dear IremboGov users, The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

Read the full incident report →

Major May 13, 2026

Imbogamizi mu gusaba serivisi ya Mbaza, Difficulties in applying for the Mbaza service.

Detected by Pingoru
May 13, 2026, 09:56 AM UTC
Resolved
May 13, 2026, 10:51 AM UTC
Duration
55m
Affected: MINALOC
Timeline · 3 updates
  1. investigating May 13, 2026, 09:56 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users may experience difficulties while applying for the Mbaza service on IremboGov. We are investigating the matter and will update you once it's resolved. Thank you.

  2. investigating May 13, 2026, 09:58 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 13, 2026, 10:51 AM UTC

    Turabamenyesha ko imbogamizi zari muri serivisi ya Mbaza ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. This is to inform you that the technical issue affecting the Mbaza service on IremboGov platform has been resolved. The service is now available. Thank you

Read the full incident report →

Major May 5, 2026

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

Detected by Pingoru
May 05, 2026, 09:42 AM UTC
Resolved
May 05, 2026, 11:27 AM UTC
Duration
1h 44m
Affected: NIDAMINALOC
Timeline · 2 updates
  1. investigating May 05, 2026, 09:42 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. --------------- Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.

  2. resolved May 05, 2026, 11:27 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu gusaba serivisi z’irangamimerere ku rubuga IremboGov zakemutse. Mwakoze kwihangana. Dear IremboGov Users, This is to inform you the technical difficulties affecting application for civil registry services on the IremboGov platform have been resolved. Thank you for your patience.

Read the full incident report →

Minor May 5, 2026

Imbogamizi mu gusaba serivisi z’irangamimerere, Technical difficulties affecting application for civil registry services

Detected by Pingoru
May 05, 2026, 08:13 AM UTC
Resolved
May 05, 2026, 09:09 AM UTC
Duration
56m
Affected: NIDA
Timeline · 2 updates
  1. investigating May 05, 2026, 08:13 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba zimwe muri serivisi z’irangamimerere mu cyiciro cy'umuryango ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze Dear IremboGov Users, This is to inform you that some users may experience technical difficulties when applying for some civil registry services under the family category on the IremboGov platform. We apologize for any inconvenience this might cause and will update you once the issue is resolved. Thank you

  2. resolved May 05, 2026, 09:09 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu gusaba serivisi z’irangamimerere ku rubuga IremboGov zakemutse. Mwakoze kwihangana. Dear IremboGov Users, This is to inform you the technical difficulties affecting application for civil registry services on the IremboGov platform have been resolved. Thank you for your patience.

Read the full incident report →

Minor May 3, 2026

Imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#) ukoresheje umuyoboro wa MTN. Technical interruption in accessing our services on USSD (*909#) using MTN Network.

Detected by Pingoru
May 03, 2026, 12:28 PM UTC
Resolved
May 03, 2026, 12:41 PM UTC
Duration
12m
Affected: MutuelleTraffic finesBirth Certificate
Timeline · 2 updates
  1. investigating May 03, 2026, 12:28 PM UTC

    Ku bakoresha IremboGov USSD, Turabamenyesha ko hari ikibazo kiri gutuma gukoresha kode *909# kuri MTN bidakunda. Turabasaba kwihangana mu gihe turi kugikemura. Murakoze. Dear IremboGov USSD users, This is to inform you that there is an issue affecting the use of the *909# code on MTN. Please bear with us as we work to resolve it. Thank you.

  2. resolved May 03, 2026, 12:41 PM UTC

    Turabamenyesha ko USSD(*909#) yacu ubu iri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo. USSD(*909#) is now accessible. You may now use the services normally. We thank you for your patience.

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Minor May 3, 2026

Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption.

Detected by Pingoru
May 03, 2026, 06:42 AM UTC
Resolved
May 03, 2026, 06:57 AM UTC
Duration
14m
Affected: RSSB
Timeline · 2 updates
  1. investigating May 03, 2026, 06:42 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.

  2. resolved May 03, 2026, 06:57 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. Dear IremboGov Users, This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience

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Minor May 2, 2026

Imbogamizi mu kwakira ubutumwa bugufi (SMS), Technical difficulties in receiving SMS notifications

Detected by Pingoru
May 02, 2026, 06:56 AM UTC
Resolved
May 02, 2026, 07:09 AM UTC
Duration
12m
Affected: SMS
Timeline · 2 updates
  1. investigating May 02, 2026, 06:56 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw). Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on IremboGov (irembo.gov.rw). We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you

  2. resolved May 02, 2026, 07:09 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu kwakira ubutumwa bugufi (SMS) ku rubuga IremboGov (irembo.gov.rw) zakemutse. Murakoze. Dear IremboGov Users, The issues affecting SMS notifications on IremboGov (irembo.gov.rw) have been resolved. Thank you.

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Minor May 1, 2026

Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga, Difficulties in applying for the Single Digital ID pre-enrollment services.

Detected by Pingoru
May 01, 2026, 02:05 PM UTC
Resolved
May 01, 2026, 06:22 PM UTC
Duration
4h 17m
Affected: NIDA
Timeline · 2 updates
  1. investigating May 01, 2026, 02:05 PM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov. We are investigating the matter will update you once it's resolved. Thank you.

  2. resolved May 01, 2026, 06:22 PM UTC

    Ku bakoresha IremboGov, Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe zakemutse. Mwakoze kwihangana. Dear IremboGov Users, The technical difficulties affecting application of the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov have been resolved. Thank you for your patience.

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Minor April 30, 2026

Imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko (NPPA) ku rubuga IremboGov, Interruption in applying for Criminal Records (NPPA) on IremboGov.

Detected by Pingoru
Apr 30, 2026, 05:33 PM UTC
Resolved
Apr 30, 2026, 06:02 PM UTC
Duration
29m
Affected: NPPA
Timeline · 2 updates
  1. investigating Apr 30, 2026, 05:33 PM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo mu buryo bw’ikoranabuhanga kuri serivisi za NPPA, gishobora gutuma mugorwa no gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko. Turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting NPPA services, with some users unable to apply for criminal records. Our team is working to resolve the issue, and we will share an update once it is resolved. Thank you.

  2. resolved Apr 30, 2026, 06:02 PM UTC

    Turabamenyesha ko ikibazo tekinike twari dufite muri serivisi yo gusaba icyangombwa cyerekana ko umuntu yakatiwe cyangwa atakatiwe n'inkiko cyakemutse. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! We would like to inform you that the technical issue that had caused an interruption with the criminal record certificate service is now resolved. We thank you for your patience as the team was resolving the issue!

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Minor April 29, 2026

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora neza - Fetching National ID details is not working

Detected by Pingoru
Apr 29, 2026, 10:16 AM UTC
Resolved
Apr 29, 2026, 10:33 AM UTC
Duration
16m
Affected: RNPDGIENIDAMINALOCRLMUANPPA
Timeline · 2 updates
  1. investigating Apr 29, 2026, 10:16 AM UTC

    Ku bakoresha IremboGov, Gukurura amakuru ukoresheje nomero y'indangamuntu ntibiri gukora neza. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe vuba. Dear IremboGov Users, Fetching National ID details is currently not working. We apologize for any inconvenience caused as we work on fixing the issue as soon as possible.

  2. resolved Apr 29, 2026, 10:33 AM UTC

    Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

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Minor April 28, 2026

Imbogamizi mu gusaba serivisi ya Mbaza. Difficulties in applying for Mbaza service.

Detected by Pingoru
Apr 28, 2026, 08:43 AM UTC
Resolved
Apr 28, 2026, 09:10 AM UTC
Duration
27m
Affected: MINALOC
Timeline · 2 updates
  1. investigating Apr 28, 2026, 08:43 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. __ Difficulties in applying for the Mbaza service. Dear IremboGov Users, Some users may experience difficulties while applying for the Mbaza service on IremboGov. We are investigating the matter and will update you once it's resolved. Thank you.

  2. resolved Apr 28, 2026, 09:10 AM UTC

    Turabamenyesha ko imbogamizi zari muri serivisi ya Mbaza ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. This is to inform you that the technical issue affecting the Mbaza service on IremboGov platform has been resolved. The service is now available. Thank you

Read the full incident report →