IremboGov incident

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

Minor Resolved View vendor source →

IremboGov experienced a minor incident on March 12, 2026 affecting DGIE and NIDA and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2026, 03:28 PM UTC
Resolved
Mar 12, 2026, 04:18 PM UTC
Duration
49m
Detected by Pingoru
Mar 12, 2026, 03:28 PM UTC

Affected components

DGIENIDAMINALOCRLMUARSSBNPPA

Update timeline

  1. investigating Mar 12, 2026, 03:28 PM UTC

    Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification Card. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!

  2. resolved Mar 12, 2026, 04:18 PM UTC

    Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!