IremboGov incident

Ubutinde mu gukurura amakuru y'indangamuntu ku rubuga IremboGov, Potential slowness in applying for services that require National ID information on IremboGov

Resolved after 3 hours 6 minutes, affecting RNP and DGIE and 1 more, on July 19, 2026.

resolved Jul 19, 2026, 10:10 AM UTC

Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual.

Started
Jul 19, 2026, 07:04 AM UTC
Resolved
Jul 19, 2026, 10:10 AM UTC
Duration
3h 6m
Detected by Pingoru
Jul 19, 2026, 07:04 AM UTC

Affected components

RNPDGIENIDAMINALOCRLMUARSSBNPPA

Update timeline

  1. investigating Jul 19, 2026, 07:04 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko kubona amakuru y'indangamuntu mu gusaba serivisi ziyakenera ku rubuga IremboGov bitari gukunda. Muri iki gihe, gusaba izo serivisi bishobora kudakunda. Tubasabye kwihangana mu gihe turi kubikurikirana. Murakoze. Dear IremboGov users, Please note that fetching national ID information on IremboGov is now unavailable. As a result, you may experience difficulty when applying for services that require this information. We are working with our partners to resolve the issue as quickly as possible. Thank you!

  2. resolved Jul 19, 2026, 10:10 AM UTC

    Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual.

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