IremboGov incident

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi, Technical interruption in applying for the services that require a National Identification Card or Child Identification number.

Critical Resolved View vendor source →

IremboGov experienced a critical incident on June 23, 2026 affecting RNP and DGIE and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 07:39 AM UTC
Resolved
Jun 23, 2026, 07:57 AM UTC
Duration
17m
Detected by Pingoru
Jun 23, 2026, 07:39 AM UTC

Affected components

RNPDGIENIDAMINALOCRLMUARSSBNPPANESA

Update timeline

  1. investigating Jun 23, 2026, 07:39 AM UTC

    Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi ku IremboGov. Turi kubikurikirana, nibikemuka turabamenyesha. Murakoze. Dear Irembo Users, We are currently experiencing technical difficulties affecting services that require a National Identification Card or Child Identification Number on the IremboGov platform. We are working to resolve the matter, and will share an update once it is resolved. Thank you.

  2. resolved Jun 23, 2026, 07:57 AM UTC

    Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!