IremboGov incident

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi, Technical interruption in applying for the services that require a National Identification Card or Child Identification number.

Resolved after 3 hours 14 minutes, affecting RNP and DGIE and 1 more, on June 14, 2026.

resolved Jun 14, 2026, 08:53 PM UTC

Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

Started
Jun 14, 2026, 05:38 PM UTC
Resolved
Jun 14, 2026, 08:53 PM UTC
Duration
3h 14m
Detected by Pingoru
Jun 14, 2026, 05:38 PM UTC

Affected components

RNPDGIENIDAMINALOCRLMUARSSBNPPA

Update timeline

  1. investigating Jun 14, 2026, 05:38 PM UTC

    Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!

  2. resolved Jun 14, 2026, 08:53 PM UTC

    Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

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