IremboGov incident

Imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko ku rubuga IremboGov, Interruption in applying for Criminal Records on IremboGov.

Critical Resolved View vendor source →

IremboGov experienced a critical incident on June 2, 2026 affecting NPPA, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 06:16 AM UTC
Resolved
Jun 02, 2026, 07:43 AM UTC
Duration
1h 27m
Detected by Pingoru
Jun 02, 2026, 06:16 AM UTC

Affected components

NPPA

Update timeline

  1. investigating Jun 02, 2026, 06:16 AM UTC

    Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi z'ubushinjacyaha bukuru. Turi kubikurikirana. Nibikemuka, turabamenyesha. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting NPPA services. We are working to resolve the matter, and will share an update once it is resolved. Thank you.

  2. resolved Jun 02, 2026, 07:43 AM UTC

    Turabamenyesha ko ikibazo tekinike twari dufite muri serivisi yo gusaba icyangombwa cyerekana ko umuntu yakatiwe cyangwa atakatiwe n'inkiko cyakemutse. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! We would like to inform you that the technical issue that had caused an interruption with the criminal record certificate service is now resolved. We thank you for your patience as the team was resolving the issue!