IremboGov incident
Imbogamizi mu kwakwira ubutumwa bugufi (SMS) na imeyili. Technical difficulties in receiving SMS and email notifications
IremboGov experienced a major incident on May 20, 2026 affecting SMS and Email, lasting 4h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 20, 2026, 08:46 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwakira imeyili n'ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov ruvuguruye. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. ---------------- Technical difficulties in receiving SMS and email notifications Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of email and SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on the upgraded IremboGov. We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you.
- investigating May 20, 2026, 09:26 AM UTC
We are continuing to investigate this issue.
- resolved May 20, 2026, 12:48 PM UTC
Imbogamizi twari twagize mu kwakira ubutumwa bugufi (SMS) kuri serivisi zitangirwa k'urubuga IremboGov ruvuguruye cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo. The issue of OTP delay faced earlier to all services on on the upgraded IremboGov has been resolved. Thank you for your patience while we worked on resolving the issue.