Imbogamizi mu gusaba serivisi zo kwemeza imyirondoro y'indangamuntu koranabuhanga, Difficulties in applying for the Single Digital ID pre-enrollment services.

Update timeline

1. investigating Apr 22, 2026, 08:32 AM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gukora isuzuma ry’ifoto igaragaza mu maso mu gihe basaba serivisi zo kwemeza imyirondoro y’indangamuntu koranabuhanga. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users are may be face difficulties in complete Face ID verification while applying for the Single Digital ID pre-enrollment services. We are investigating the matter will update you once it's resolved. Thank you.

2. resolved Apr 26, 2026, 07:54 AM UTC

   Ku bakoresha IremboGov, Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga zakemutse. Mwakoze kwihangana. Dear IremboGov Users, The technical difficulties affecting application of the Single Digital ID pre-enrollment for services have been resolved. Thank you for your patience.