IremboGov incident
Ubutinde mu gukurura amakuru y'indangamuntu ku rubuga IremboGov, Potential slowness in applying for services that require National ID information on IremboGov
Resolved after 36 minutes, affecting RNP and DGIE and 1 more, on May 8, 2026.
Ku bakoresha IremboGov, Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! Dear IremboGov users, The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Affected components
Update timeline
- investigating May 08, 2026, 08:12 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hashobora kubaho ubutinde mu kubona amakuru y'indangamuntu mu gihe musaba serivisi ziyakenera ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abatanya bikorwa bacu ngo bikemuke vuba. Murakoze. Dear IremboGov users, Please note that some users might experience slowness when applying for services that require national ID information on IremboGov. We are working with our partners to resolve the issue as quickly as possible. Thank you!
- investigating May 08, 2026, 08:20 AM UTC
We are continuing to investigate this issue.
- resolved May 08, 2026, 08:48 AM UTC
Ku bakoresha IremboGov, Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! Dear IremboGov users, The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
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