IremboGov incident

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi, Technical interruption in applying for the services that require a National Identification or Child Identification number.

Resolved after 11 minutes, affecting RNP and NIDA and 1 more, on November 3, 2026.

resolved Nov 03, 2026, 08:52 AM UTC

Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

Started
Nov 03, 2026, 08:40 AM UTC
Resolved
Nov 03, 2026, 08:52 AM UTC
Duration
11m
Detected by Pingoru
Nov 03, 2026, 08:40 AM UTC

Affected components

RNPNIDAMINALOCRLMUANPPA

Update timeline

  1. investigating Nov 03, 2026, 08:40 AM UTC

    Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov no ku rubuga IremboGov ruvuguruye. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform and on the upgraded IremboGov that require a National Identification number or child Id. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!

  2. resolved Nov 03, 2026, 08:52 AM UTC

    Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

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