IremboGov incident

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi, Technical interruption in applying for the services that require a National Identification or Child Identification number.

Resolved after 10 minutes, affecting RNP and NIDA and 1 more, on October 21, 2026.

resolved Oct 21, 2026, 02:36 PM UTC

Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

Started
Oct 21, 2026, 02:26 PM UTC
Resolved
Oct 21, 2026, 02:36 PM UTC
Duration
10m
Detected by Pingoru
Oct 21, 2026, 02:26 PM UTC

Affected components

RNPNIDAMINALOCRLMUA

Update timeline

  1. investigating Oct 21, 2026, 02:26 PM UTC

    Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov no ku rubuga IremboGov ruvuguruye. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform and on the upgraded IremboGov that require a National Identification number or child Id. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!

  2. investigating Oct 21, 2026, 02:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 21, 2026, 02:36 PM UTC

    Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

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