Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

Update timeline

1. investigating Sep 02, 2026, 03:07 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi zigaragara rimwe na rimwe mu gusaba no kwishyura serivisi ya Mituweli ku rubuga IremboGov. Bamwe mu bakoresha bashobora gukomeza kubona serivisi, mu gihe abandi bashobora guhura n’izo mbogamizi. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are currently experiencing intermittent technical difficulties affecting the application and payment process for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. Some users may still be able to access the service successfully, while others may encounter issues. We are actively investigating the matter and will provide an update once it is resolved. Thank you.

2. resolved Sep 02, 2026, 03:22 PM UTC

   Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. Dear IremboGov Users, This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience