IPRoyal Outage History

Started Jun 07, 2026, 04:42 AM UTC· resolved Jun 08, 2026, 11:53 AM UTC

1. investigating Jun 07, 2026, 04:42 AM UTC

   We are investigating a connectivity issue affecting ISP proxy endpoints in Botswana, Mozambique, Namibia, South Africa, and Zimbabwe. Customers using proxies in these locations may experience connection failures or timeouts. Proxies in all other regions are operating normally. Our team is actively investigating, and we will share further updates as we learn more.

2. identified Jun 07, 2026, 04:54 AM UTC

   We have identified the issue as an infrastructure failure affecting one of our upstream servers, which has taken the proxy endpoints serving Botswana, Mozambique, Namibia, South Africa, and Zimbabwe offline. Our upstream provider is working to restore the affected server. Proxies in all other regions remain unaffected, and we will share further updates as we learn more.

3. resolved Jun 08, 2026, 11:53 AM UTC

   This incident has been resolved. Connectivity to the affected ISP proxy endpoints in Botswana, Mozambique, Namibia, South Africa, and Zimbabwe has been restored and services are operating normally. Thank you for your patience.

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Started Jun 05, 2026, 11:11 PM UTC· resolved Jun 06, 2026, 05:15 AM UTC

1. investigating Jun 05, 2026, 11:11 PM UTC

   We are investigating a connectivity issue affecting a portion of our ISP proxies in the United States, caused by an outage at one of our upstream providers. Affected endpoints may be unreachable or fail to establish connections. Other regions and product lines are operating normally. Our team is engaged with the upstream provider to restore service, and we will share further updates as we learn more.

2. monitoring Jun 06, 2026, 04:20 AM UTC

   Connectivity to the affected ISP proxies in the United States has been restored and endpoints are reachable again. We are monitoring to confirm full stability before marking this incident resolved.

3. resolved Jun 06, 2026, 05:15 AM UTC

   This incident has been resolved.

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Started Jun 05, 2026, 03:24 AM UTC· resolved Jun 05, 2026, 04:08 AM UTC

1. investigating Jun 05, 2026, 03:24 AM UTC

   We are investigating reports of degraded performance (increased latency and reduced throughput) on our Japan residential proxy pool. Some connections may be slower than usual. Other residential regions are unaffected.

2. monitoring Jun 05, 2026, 03:44 AM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Jun 05, 2026, 04:08 AM UTC

   This incident has been resolved.

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Started Jun 04, 2026, 01:06 AM UTC· resolved Jun 04, 2026, 10:12 AM UTC

1. investigating Jun 04, 2026, 01:06 AM UTC

   We are currently investigating reports of degraded performance across our Residential Proxy network. Customers may experience slower connection speeds, increased latency, or intermittent connection failures when using residential proxies. Our team is actively investigating the cause and working to restore normal service. We will share further updates as we learn more.

2. identified Jun 04, 2026, 04:14 AM UTC

   The issue has been identified and a fix is being implemented.

3. resolved Jun 04, 2026, 10:12 AM UTC

   This incident has been resolved. Residential Proxy performance has returned to normal across all regions, and our monitoring confirms stable service. Thank you for your patience.

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Started May 27, 2026, 05:30 AM UTC· resolved May 27, 2026, 07:36 AM UTC

1. investigating May 27, 2026, 05:30 AM UTC

   We are investigating reduced availability affecting a subset of our ISP proxies in the United States (New York region). Affected endpoints may be unreachable or returning intermittent errors. Our team is engaged with our upstream provider to restore service.

2. resolved May 27, 2026, 07:36 AM UTC

   This incident has been resolved.

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Started May 25, 2026, 01:43 PM UTC· resolved May 25, 2026, 07:17 PM UTC

1. identified May 25, 2026, 01:43 PM UTC

   We are investigating an issue affecting a portion of our ISP proxy ranges in the United States. Customers routing through the affected US ISP proxies may currently experience connection failures or timeouts. Other regions and product lines are not affected.

2. identified May 25, 2026, 01:43 PM UTC

   We are continuing to work on a fix for this issue.

3. resolved May 25, 2026, 07:17 PM UTC

   This incident has been resolved.

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Started May 20, 2026, 06:22 AM UTC· resolved May 20, 2026, 09:05 AM UTC

1. investigating May 20, 2026, 06:22 AM UTC

   We are investigating reports of degraded connectivity affecting a subset of our ISP and Data Center proxies in Asia, with impact observed for endpoints in Singapore, Thailand, Vietnam, Malaysia, Indonesia, and the Philippines. Customers in other regions are unaffected. Our team is actively investigating and we will share further updates as we learn more.

2. identified May 20, 2026, 07:24 AM UTC

   The issue has been identified and a fix is being implemented.

3. identified May 20, 2026, 09:04 AM UTC

   We are continuing to work on a fix for this issue.

4. resolved May 20, 2026, 09:05 AM UTC

   This incident has been resolved.

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Started May 16, 2026, 05:00 PM UTC· resolved May 16, 2026, 05:00 PM UTC

1. resolved May 16, 2026, 05:35 PM UTC

   We are currently investigating a partial outage affecting a subset of our Datacenter IPs in the Baltic region (Lithuania, Latvia, Estonia). Some customers may experience reduced availability or connectivity issues on the affected addresses. Other regions are not impacted. Our upstream providers has been notified and we will share further updates as we learn more.

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Started May 16, 2026, 09:45 AM UTC· resolved May 16, 2026, 01:14 PM UTC

1. investigating May 16, 2026, 09:45 AM UTC

   We are investigating a partial outage affecting our ISP Proxies product in the Brazil region. A subset of endpoints is currently degraded; other regions and products are unaffected.

2. resolved May 16, 2026, 01:14 PM UTC

   This incident has been resolved.

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Started Apr 29, 2026, 08:19 AM UTC· resolved Apr 29, 2026, 01:15 PM UTC

1. investigating Apr 29, 2026, 08:19 AM UTC

   There's upcoming scheduled maintenance for our DCH proxies. Location: Greece, Turkey, Israel, Bulgaria, Egipt, Saudi Arabia, Jordan From: 2026-04-29 08:00 UTC To: 2026-04-29 11:00 UTC During this period, proxies based in this location may be intermittently unavailable. We appreciate your understanding and apologize for any inconvenience this may cause.

2. resolved Apr 29, 2026, 01:15 PM UTC

   This incident has been resolved.

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Started Apr 21, 2026, 03:00 PM UTC· resolved Apr 21, 2026, 03:20 PM UTC

1. identified Apr 21, 2026, 03:00 PM UTC

   We are experiencing unexpected downtime with our ISP proxies in NL. Location: NL Detected: 2026-04-21 01:52:48 PM Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

2. identified Apr 21, 2026, 03:01 PM UTC

   We are continuing to work on a fix for this issue.

3. resolved Apr 21, 2026, 03:20 PM UTC

   This incident has been resolved.

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Started Apr 21, 2026, 01:24 PM UTC· resolved Apr 21, 2026, 02:24 PM UTC

1. investigating Apr 21, 2026, 01:24 PM UTC

   We are currently experiencing unexpected technical difficulties with our DHCP/ISP Static proxies. Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we address this matter.

2. resolved Apr 21, 2026, 02:24 PM UTC

   This incident has been resolved.

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Started Apr 21, 2026, 02:15 AM UTC· resolved Apr 21, 2026, 02:15 AM UTC

1. resolved Apr 21, 2026, 02:25 AM UTC

   We're pleased to inform you that the issues with our EU Residential proxies have been resolved, and the service is now fully operational.

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Started Apr 19, 2026, 07:01 AM UTC· resolved Apr 19, 2026, 08:07 AM UTC

1. investigating Apr 19, 2026, 07:01 AM UTC

   We are experiencing unexpected downtime with our ISP proxies in Europe. Location: Europe Detected: 2026-04-19 03:30:00 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

2. resolved Apr 19, 2026, 08:07 AM UTC

   This incident has been resolved.

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Started Apr 17, 2026, 05:16 AM UTC· resolved Apr 17, 2026, 08:27 AM UTC

1. investigating Apr 17, 2026, 05:16 AM UTC

   We are experiencing unexpected downtime with our ISP proxies in South America. Location: South America Detected: 2026-04-17 04:20:00 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

2. resolved Apr 17, 2026, 08:27 AM UTC

   This incident has been resolved.

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Started Apr 16, 2026, 09:04 AM UTC· resolved Apr 16, 2026, 11:51 AM UTC

1. identified Apr 16, 2026, 09:04 AM UTC

   Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

2. resolved Apr 16, 2026, 11:51 AM UTC

   This incident has been resolved.

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Started Apr 09, 2026, 07:52 AM UTC· resolved Apr 09, 2026, 08:22 AM UTC

1. investigating Apr 09, 2026, 07:52 AM UTC

   We are currently experiencing a minor outage affecting ISP proxies in Spain due to an ISP-level issue. A subset of Spain exit nodes may be temporarily unavailable or degraded. Affected resources are being migrated to alternative infrastructure. We expect full restoration shortly. We will provide updates as the situation progresses. We apologize for any inconvenience.

2. resolved Apr 09, 2026, 08:22 AM UTC

   This incident has been resolved.

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Started Apr 04, 2026, 09:30 AM UTC· resolved Apr 04, 2026, 09:30 AM UTC

1. resolved Apr 04, 2026, 11:50 AM UTC

   We experienced degraded performance and a partial outage with our US Residential proxies. During this time, requests to US endpoints returned an increased number of 504 errors. The issue has now been fully resolved. Thank you for your patience.

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Started Mar 17, 2026, 02:48 PM UTC· resolved Mar 18, 2026, 10:22 AM UTC

1. investigating Mar 17, 2026, 02:48 PM UTC

   We are experiencing unexpected downtime with part of our our ISP proxies in United states. Location: United States Detected: 2026-03-17 14:10 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

2. identified Mar 17, 2026, 06:22 PM UTC

   The issue has been identified. The majority of prefixes are back online, and our team is continuing to work on restoring the remaining ones.

3. monitoring Mar 18, 2026, 05:12 AM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Mar 18, 2026, 10:22 AM UTC

   This incident has been resolved.

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Started Mar 17, 2026, 11:55 AM UTC· resolved Mar 18, 2026, 05:12 AM UTC

1. investigating Mar 17, 2026, 11:55 AM UTC

   We are currently experiencing reduced subnet visibility affecting a portion of our Datacenter proxy pool in Asia. As a result, some proxies in this region may be unreachable or returning limited results. Location: Asia Detected: 2026-03-17 10:00 UTC Our team is actively investigating the issue and working to restore full subnet visibility as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

2. resolved Mar 18, 2026, 05:12 AM UTC

   This incident has been resolved.

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Started Mar 10, 2026, 07:37 PM UTC· resolved Mar 10, 2026, 09:11 PM UTC

1. identified Mar 10, 2026, 07:37 PM UTC

   We are currently experiencing unexpected technical difficulties with our Residential proxies. Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we address this matter.

2. identified Mar 10, 2026, 07:39 PM UTC

   We are continuing to work on a fix for this issue.

3. monitoring Mar 10, 2026, 08:12 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Mar 10, 2026, 09:11 PM UTC

   This incident has been resolved.

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Started Jan 20, 2026, 07:58 AM UTC· resolved Jan 20, 2026, 10:33 AM UTC

1. investigating Jan 20, 2026, 07:58 AM UTC

   We are experiencing unexpected downtime with our DCH/ISP proxies in Canada, France, Spain, Maroco, Turkey, Greece. Location: Canada, France, Spain, Maroco, Turkey, Greece. Detected: 2026-01-19 12:00 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

2. resolved Jan 20, 2026, 10:33 AM UTC

   This incident has been resolved.

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Started Jan 19, 2026, 07:39 AM UTC· resolved Jan 19, 2026, 10:51 AM UTC

1. investigating Jan 19, 2026, 07:39 AM UTC

   There's upcoming scheduled maintenance for our DCH/ISP proxies. Location: Canada, France, Spain, Maroco, Turkey, Greece. From: 2026-01-19 08:00 UTC To: 2026-01-19 12:00 UTC During this period, proxies based in this location may be intermittently unavailable. We appreciate your understanding and apologize for any inconvenience this may cause.

2. resolved Jan 19, 2026, 10:51 AM UTC

   This incident has been resolved.

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Started Jan 06, 2026, 09:28 AM UTC· resolved Jan 07, 2026, 12:16 PM UTC

1. investigating Jan 06, 2026, 09:28 AM UTC

   There's upcoming scheduled maintenance for our DCH proxies. Location: India From: 2026-01-06 09:00 UTC To: 2026-01-06 11:00 UTC During this period, proxies based in this location may be intermittently unavailable. We appreciate your understanding and apologize for any inconvenience this may cause.

2. resolved Jan 07, 2026, 12:16 PM UTC

   This incident has been resolved.

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Started Dec 29, 2025, 07:36 AM UTC· resolved Dec 29, 2025, 11:26 AM UTC

1. investigating Dec 29, 2025, 07:36 AM UTC

   We are experiencing unexpected downtime with our ISP proxies in Netherlands, Spain, France, Italy, Germany, Austria, Portugal. Location: Netherlands, Spain, France, Italy, Germany, Austria, Portugal Detected: 2025-12-29 00:00 UTC Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for the inconvenience this may cause and appreciate your understanding.

2. resolved Dec 29, 2025, 11:26 AM UTC

   This incident has been resolved.

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