IPRoyal incident

Degraded performance on some European ISP proxies

IPRoyal experienced a minor incident on June 28, 2026 affecting Southern Europe ISP and Eastern Europe ISP and 1 more component, lasting 12h 59m. The incident has been resolved; the full update timeline is below.

Started: Jun 28, 2026, 04:50 PM UTC
Resolved: Jun 29, 2026, 05:50 AM UTC
Duration: 12h 59m
Detected by Pingoru: Jun 28, 2026, 04:50 PM UTC

Affected components

Southern Europe ISPEastern Europe ISPCentral Europe ISP

Update timeline

identified Jun 28, 2026, 04:50 PM UTC

We have identified the cause of reduced speeds and increased latency on some ISP proxy endpoints in parts of Europe — affecting Poland, Switzerland, Germany, Austria, Bulgaria, and Spain — as a performance issue with our upstream network provider, who is working on a resolution. Connectivity to these endpoints remains operational, and other regions and product lines are unaffected. We will share further updates as we learn more.
resolved Jun 29, 2026, 05:50 AM UTC

This incident has been resolved. Speeds and latency on the affected European ISP proxy ranges (Poland, Switzerland, Germany, Austria, Bulgaria, and Spain) have returned to normal. Thank you for your patience.