ionos.co.uk incident

Incident Report for Managed Nextcloud

Major Resolved View vendor source →

ionos.co.uk experienced a major incident on January 13, 2026 affecting Managed Nextcloud, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 11:00 AM UTC
Resolved
Jan 13, 2026, 11:39 AM UTC
Duration
38m
Detected by Pingoru
Jan 13, 2026, 11:00 AM UTC

Affected components

Managed Nextcloud

Update timeline

  1. identified Jan 13, 2026, 11:00 AM UTC

    Some customers may experience issues while using their Managed Nextcloud

  2. identified Jan 13, 2026, 11:22 AM UTC

    We have eliminated the disruption for almost everyone affected.

  3. resolved Jan 13, 2026, 11:39 AM UTC

    The issue has been resolved.