ionos.co.uk incident

Disruption in MyWebsite with eCommerce integration

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on October 22, 2025 affecting Online Store, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 08:21 AM UTC
Resolved
Oct 22, 2025, 10:47 AM UTC
Duration
2h 26m
Detected by Pingoru
Oct 22, 2025, 08:21 AM UTC

Affected components

Online Store

Update timeline

  1. identified Oct 22, 2025, 08:21 AM UTC

    Some customers are experiencing issues while using their MyWebsite product with eCommerce integration. The issue may affect the store management panel and the store pages in live sites.

  2. resolved Oct 22, 2025, 10:47 AM UTC

    The issue has been resolved.