ionos.co.uk incident

Limited functionality of product Webmail

Resolved after 2 hours 12 minutes, affecting Webmail and Mail client, on November 2, 2026.

investigating Nov 02, 2026, 11:00 AM UTC

We are still working on resolving the technical issue. Thank you for your patience.

Started
Nov 02, 2026, 10:09 AM UTC
Resolved
Nov 02, 2026, 12:22 PM UTC
Duration
2h 12m
Detected by Pingoru
Nov 02, 2026, 10:09 AM UTC

Affected components

WebmailMail client

Update timeline

  1. investigating Nov 02, 2026, 10:09 AM UTC

    Due to a technical disruption, some customers may experience intermittent errors in Webmail. We understand the importance of our Webmail services and apologize for any inconvenience this may cause.

  2. investigating Nov 02, 2026, 11:00 AM UTC

    We are still working on resolving the technical issue. Thank you for your patience.

  3. resolved Nov 02, 2026, 12:22 PM UTC

    The issue has been resolved.

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