IONOS US Outage History
IONOS US is up right nowPingoru has recorded 91 incidents for IONOS US: 83 in the last 12 months and 33 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 9 | 13 of 720 (2%) |
| May 2026 | 4 | 51 of 744 (7%) |
| June 2026 | 7 | 15 of 720 (2%) |
| July 2026 | 7 | 334 of 744 (45%) |
| August 2026 | 10 | 108 of 744 (14%) |
| September 2026 | 12 | 77 of 720 (11%) |
| October 2026 | 12 | 59 of 744 (8%) |
| November 2026 | 1 | 2 of 140 (1%) |
Incidents, newest first
Major November 2, 2026 Disruption in several Control Panel areas 1h 53m IONOS Control Panel
Started Nov 02, 2026, 10:19 AM UTC· resolved Nov 02, 2026, 12:12 PM UTC
- identified Nov 02, 2026, 10:19 AM UTC
During this time, configurations in some areas of your control panel may be limited.
- resolved Nov 02, 2026, 12:12 PM UTC
The issue has been resolved.
Minor October 31, 2026 Disruption in some Control Panel sections 1h 15m IONOS Control Panel
Started Oct 31, 2026, 02:54 PM UTC· resolved Oct 31, 2026, 04:09 PM UTC
- identified Oct 31, 2026, 02:54 PM UTC
During this time, configurations in some areas of your control panel may be limited.
- resolved Oct 31, 2026, 04:09 PM UTC
The issue has been resolved.
Minor October 29, 2026 Sending emails may not be possible for some customers 6h 23m Webmail
Started Oct 29, 2026, 12:49 PM UTC· resolved Oct 29, 2026, 07:13 PM UTC
- investigating Oct 29, 2026, 12:49 PM UTC
Some customers may be experiencing issues sending E-mails.
- resolved Oct 29, 2026, 07:13 PM UTC
The systems are stable and all services are functioning normally again.
Notice October 28, 2026 WordPress security update 7.1.4: your websites are protected 6d 14h Web Hosting, Managed Dedicated Server, Dedicated Server, Cloud Server and 4 more
Started Oct 28, 2026, 10:33 PM UTC· resolved Nov 04, 2026, 12:49 PM UTC
- monitoring Oct 28, 2026, 10:33 PM UTC
The WordPress project has released WordPress 7.1.4 to fix several vulnerabilities in WordPress core. All websites hosted with IONOS have been protected against known exploit attempts by our security systems (WAF and Webshield) from minute one. Managed WordPress Hosting: We are automatically applying the update to your site to ensure complete security. No action is needed. Self-Managed WordPress (Webhosting, VPS, Cloud, Dedicated Server): Please ensure you update your site to version 7.1.4 as soon as possible. Step-by-step guidance is available in our https://www.ionos.com/help/index.php?id=29698 Service Impact: Website availability is completely unaffected by this update process
- resolved Nov 04, 2026, 12:49 PM UTC
This advisory is now concluded, but if you maintain a self-managed site, please ensure you update to version 7.1.4 as soon as possible using our step-by-step guidance.
Minor October 27, 2026 Disruption in DNS Configurations 1h 28m DNS
Started Oct 27, 2026, 11:16 PM UTC· resolved Oct 28, 2026, 12:44 AM UTC
- identified Oct 27, 2026, 11:16 PM UTC
During this time, configurations in some areas of your control panel may be limited.
- identified Oct 27, 2026, 11:53 PM UTC
We are still working on resolving the technical issue. Thank you for your patience and understanding.
- identified Oct 28, 2026, 12:23 AM UTC
Our team is continuing to work on this issue. Our apologies for the inconvenience caused.
- resolved Oct 28, 2026, 12:44 AM UTC
The issue has been resolved.
Major October 22, 2026 Disruption in several Control Panel areas 2h 8m IONOS Control Panel
Started Oct 22, 2026, 02:03 PM UTC· resolved Oct 22, 2026, 04:12 PM UTC
- investigating Oct 22, 2026, 02:03 PM UTC
During this time, configurations in some areas of your control panel may be limited.
- resolved Oct 22, 2026, 04:12 PM UTC
The issue has been resolved.
Major October 22, 2026 Disruption in several Control Panel areas 39m IONOS Control Panel
Started Oct 22, 2026, 10:27 AM UTC· resolved Oct 22, 2026, 11:06 AM UTC
- investigating Oct 22, 2026, 10:27 AM UTC
During this time, configurations in some areas of your control panel may be limited.
- resolved Oct 22, 2026, 11:06 AM UTC
The issue has been resolved.
Major October 21, 2026 Security maintenance: Short interruptions possible on PHP-based services 18h 39m Web Hosting, IONOS Control Panel, MyWebsite (ordered before 09/06/2017), Web Hosting Windows and 3 more
Started Oct 21, 2026, 03:31 PM UTC· resolved Oct 22, 2026, 10:10 AM UTC
- identified Oct 21, 2026, 03:31 PM UTC
What’s happening? A critical security gap has been found in PHP, a technology used by many websites and web applications worldwide. The PHP developers and national security authorities have issued urgent warnings and recommend installing the security update immediately, as attacks are expected within hours. To protect you and your data, we’re installing the security update across our systems right now. We expect to be finished within the next 24 hours. What does this mean for you? While we update our systems, some websites and services may be slow or briefly unavailable. We’re taking this step to protect you. If you run a self-managed application, for example on a VPS or Bare Metal Server, please install the PHP security update as soon as possible to protect your systems. You can find more information here: https://www.php.net/ Thank you for your patience and understanding.
- identified Oct 21, 2026, 03:55 PM UTC
We will post an update as soon as new information becomes available.
- identified Oct 21, 2026, 09:03 PM UTC
We are continuing to work on restoring these features (services).
- identified Oct 22, 2026, 04:51 AM UTC
We are still working on resolving the technical issue. Thank you for your patience.
- identified Oct 22, 2026, 07:12 AM UTC
The Website Builder and IONOS Control Panel systems are stable and all services are functioning normally again.
- monitoring Oct 22, 2026, 07:45 AM UTC
The systems are stable and all services are functioning normally again. Further information regarding the security vulnerability can be found at https://www.ionos.com/newsroom/news/php-vulnerabilities-websites-hosted-by-ionos-are-protected/
- resolved Oct 22, 2026, 10:10 AM UTC
Websites and hosting at IONOS are protected. Two critical vulnerabilities in the PHP core were disclosed yesterday. Attackers could exploit them to run their own code on a website and gain access to customer data. PHP installations worldwide are affected, regardless of hosting provider. On October 21, 2026, the PHP project released security updates to fix these vulnerabilities. At IONOS, PHP is used by services including Web Hosting, Managed WordPress, MyWebsite 8, Managed Nextcloud and HiDrive Next. IONOS already rolled out the official updates across all platforms it operates itself. Customers do not need to take any action. Anyone running PHP themselves—for example, on a VPS or dedicated server—should install the update for the [latest PHP version](http://www.php.net) immediately. IONOS implemented additional protective measures before the updates were released. Its hosting platforms use customized PHP configurations and active firewall rules to block suspicious requests and reduce risk. However, only the official update can permanently fix the vulnerabilities. Beware of phishing: Fraudsters often exploit vulnerabilities like these in phishing attempts, sending fake emails to obtain login credentials. IONOS advises customers not to click links in emails referring to the PHP vulnerabilities or enter their login details. Further information regarding the security vulnerability can be found at https://www.ionos.com/newsroom/news/php-vulnerabilities-websites-hosted-by-ionos-are-protected/
Minor October 14, 2026 Limited functionality of Support Tools 13m Support Tool
Started Oct 14, 2026, 07:52 AM UTC· resolved Oct 14, 2026, 08:05 AM UTC
- identified Oct 14, 2026, 07:52 AM UTC
Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.
- resolved Oct 14, 2026, 08:05 AM UTC
The issue has been resolved.
Minor October 13, 2026 Access to Webspace Explorer may not be possible 2h 43m Web Hosting, Wordpress Hosting
Started Oct 13, 2026, 11:48 AM UTC· resolved Oct 13, 2026, 02:32 PM UTC
- identified Oct 13, 2026, 11:48 AM UTC
We are currently investigating an issue that may affect some customers when accessing their Webspace Explorer.
- resolved Oct 13, 2026, 02:32 PM UTC
The issue has been resolved.
Minor October 9, 2026 Some websites may be inaccessible 2h 10m Wordpress Hosting
Started Oct 09, 2026, 12:04 PM UTC· resolved Oct 09, 2026, 02:14 PM UTC
- identified Oct 09, 2026, 12:04 PM UTC
Some customers may be experiencing issues accessing their websites.
- resolved Oct 09, 2026, 02:14 PM UTC
The issue has been resolved.
Minor October 8, 2026 Sending Messages Through MyWebsite is Currently Unavailable 22h 8m MyWebsite NOW
Started Oct 08, 2026, 03:55 PM UTC· resolved Oct 09, 2026, 02:03 PM UTC
- identified Oct 08, 2026, 03:55 PM UTC
Due to a technical issue, all functionalities for sending e-mails (e.g. contact form, booking press) of our MyWebsite Now products are currently unavailable. We apologize for any inconvenience caused.
- identified Oct 08, 2026, 08:50 PM UTC
Our technicians are currently working on resolving this issue.
- identified Oct 09, 2026, 05:16 AM UTC
We are still working on resolving this issue. More information will follow soon.
- identified Oct 09, 2026, 08:03 AM UTC
We have found the cause for the disruption and are working on resolving it.
- resolved Oct 09, 2026, 02:03 PM UTC
The issue has been resolved.
Major October 1, 2026 Placing orders is temporarily not possible 3h 16m IONOS Order Page
Started Oct 01, 2026, 04:59 PM UTC· resolved Oct 01, 2026, 08:15 PM UTC
- identified Oct 01, 2026, 04:59 PM UTC
Some customers may be experiencing issues when ordering products.
- identified Oct 01, 2026, 07:31 PM UTC
Our technicians are currently working on resolving this issue.
- resolved Oct 01, 2026, 08:15 PM UTC
The issue has been resolved.
Minor September 26, 2026 Disruption in logging into the Control Panel 1h 19m IONOS Login, IONOS Control Panel
Started Sep 26, 2026, 12:19 PM UTC· resolved Sep 26, 2026, 01:38 PM UTC
- identified Sep 26, 2026, 12:19 PM UTC
Currently, some customers may not be able to log in to the Control Panel
- identified Sep 26, 2026, 12:55 PM UTC
We are still working on resolving the technical issue. Our apologies for the inconvenience caused.
- identified Sep 26, 2026, 01:26 PM UTC
We have eliminated the disruption for some of those affected.
- resolved Sep 26, 2026, 01:38 PM UTC
The issue has been resolved.
Minor September 24, 2026 Some websites may be inaccessible 1h 32m Web Hosting
Started Sep 24, 2026, 02:33 PM UTC· resolved Sep 24, 2026, 04:06 PM UTC
- identified Sep 24, 2026, 02:33 PM UTC
Some customers may be experiencing issues accessing their websites.
- resolved Sep 24, 2026, 04:06 PM UTC
The issue has been resolved.
Minor September 22, 2026 Critical Security Update: WordPress Core Vulnerability (CVE-2026-87902) 2d 10h Wordpress Hosting, Wordpress Pro
Started Sep 22, 2026, 09:37 PM UTC· resolved Sep 25, 2026, 07:56 AM UTC
- identified Sep 22, 2026, 09:37 PM UTC
A critical security vulnerability affects WordPress versions 4.7.0 through 7.1.1, which can allow remote code execution under specific conditions. Managed WordPress Customers No action needed:IONOS is automatically patching your site and deploying proactive security measures Self-Managed WordPress Customers Action required: Update WordPress immediately to the latest version More updates will be posted here as new information becomes available.
- resolved Sep 25, 2026, 07:56 AM UTC
The issue has been resolved.
Minor September 22, 2026 Disruption on several services 1h 14m IONOS Login, Support Tool
Started Sep 22, 2026, 09:35 AM UTC· resolved Sep 22, 2026, 10:50 AM UTC
- identified Sep 22, 2026, 09:35 AM UTC
We are currently experiencing outages affecting multiple services. Services below may be affected: - Difficulties logging into the Control Panel. - Support Tool Our team is aware of the issue and is actively working to resolve it as quickly as possible. We appreciate your patience during this time and will provide updates as soon as we have more information.
- resolved Sep 22, 2026, 10:50 AM UTC
The issue has been resolved.
Major September 21, 2026 Incident Report for Customer Service Support Tool 8h 39m Support Tool
Started Sep 21, 2026, 11:39 AM UTC· resolved Sep 21, 2026, 08:19 PM UTC
- identified Sep 21, 2026, 11:39 AM UTC
Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
- identified Sep 21, 2026, 12:32 PM UTC
We are still working on resolving the technical issue.
- resolved Sep 21, 2026, 08:19 PM UTC
The systems are stable and all services are functioning normally again.
Major September 18, 2026 Disruption in several Control Panel areas 2h 56m IONOS Control Panel
Started Sep 18, 2026, 05:33 PM UTC· resolved Sep 18, 2026, 08:30 PM UTC
- identified Sep 18, 2026, 05:33 PM UTC
During this time, configurations in some areas of your control panel may be limited.
- resolved Sep 18, 2026, 08:30 PM UTC
The systems are stable and all services are functioning normally again.
Minor September 15, 2026 Web Projects is inaccessible in the Control Panel 53m IONOS Control Panel
Started Sep 15, 2026, 06:09 AM UTC· resolved Sep 15, 2026, 07:03 AM UTC
- identified Sep 15, 2026, 06:09 AM UTC
Access to Web Projects in the Control Panel is temporarily restricted.
- resolved Sep 15, 2026, 07:03 AM UTC
The issue has been resolved.
Minor September 8, 2026 Websites are inaccessible 28m MyWebsite NOW
Started Sep 08, 2026, 08:58 AM UTC· resolved Sep 08, 2026, 09:26 AM UTC
- investigating Sep 08, 2026, 08:58 AM UTC
Some customers may face issues while using their Mywebsite Now Trinity.
- resolved Sep 08, 2026, 09:26 AM UTC
The issue has been resolved.
Minor September 7, 2026 Limited functionality of Support Tools 53m Support Tool
Started Sep 07, 2026, 06:56 AM UTC· resolved Sep 07, 2026, 07:49 AM UTC
- identified Sep 07, 2026, 06:56 AM UTC
Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
- resolved Sep 07, 2026, 07:49 AM UTC
The issue has been resolved.
Minor September 3, 2026 Unable to view invoices in the Control Panel 44m Billing Service
Started Sep 03, 2026, 09:12 PM UTC· resolved Sep 03, 2026, 09:57 PM UTC
- identified Sep 03, 2026, 09:12 PM UTC
During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.
- identified Sep 03, 2026, 09:13 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 03, 2026, 09:40 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 03, 2026, 09:57 PM UTC
This incident has been resolved.
Major September 3, 2026 Incident Report for MyWebsite Now 50m MyWebsite NOW
Started Sep 03, 2026, 04:33 PM UTC· resolved Sep 03, 2026, 05:23 PM UTC
- identified Sep 03, 2026, 04:33 PM UTC
Some customers may be experiencing issues accessing their websites.
- resolved Sep 03, 2026, 05:23 PM UTC
The issue has been resolved.
Minor September 2, 2026 Limited functionality of Support Tools 35m Support Tool
Started Sep 02, 2026, 05:14 AM UTC· resolved Sep 02, 2026, 05:50 AM UTC
- identified Sep 02, 2026, 05:14 AM UTC
Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
- resolved Sep 02, 2026, 05:50 AM UTC
The issue has been resolved.