IONOS US Outage History

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IONOS US had 41 outages in the last 2 years totaling 762h 59m of downtime — averaging 1.7 incidents per month.

There were 41 IONOS US outages since September 30, 2025 totaling 762h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.ionos-status.com

Major September 21, 2026

Incident Report for Customer Service Support Tool

Detected by Pingoru
Sep 21, 2026, 11:39 AM UTC
Resolved
Sep 21, 2026, 08:19 PM UTC
Duration
8h 39m
Affected: Support Tool
Timeline · 3 updates
  1. identified Sep 21, 2026, 11:39 AM UTC

    Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.

  2. identified Sep 21, 2026, 12:32 PM UTC

    We are still working on resolving the technical issue.

  3. resolved Sep 21, 2026, 08:19 PM UTC

    The systems are stable and all services are functioning normally again.

Read the full incident report →

Major September 18, 2026

Disruption in several Control Panel areas

Detected by Pingoru
Sep 18, 2026, 05:33 PM UTC
Resolved
Sep 18, 2026, 08:30 PM UTC
Duration
2h 56m
Affected: IONOS Control Panel
Timeline · 2 updates
  1. identified Sep 18, 2026, 05:33 PM UTC

    During this time, configurations in some areas of your control panel may be limited.

  2. resolved Sep 18, 2026, 08:30 PM UTC

    The systems are stable and all services are functioning normally again.

Read the full incident report →

Minor September 15, 2026

Web Projects is inaccessible in the Control Panel

Detected by Pingoru
Sep 15, 2026, 06:09 AM UTC
Resolved
Sep 15, 2026, 07:03 AM UTC
Duration
53m
Affected: IONOS Control Panel
Timeline · 2 updates
  1. identified Sep 15, 2026, 06:09 AM UTC

    Access to Web Projects in the Control Panel is temporarily restricted.

  2. resolved Sep 15, 2026, 07:03 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 8, 2026

Websites are inaccessible

Detected by Pingoru
Sep 08, 2026, 08:58 AM UTC
Resolved
Sep 08, 2026, 09:26 AM UTC
Duration
28m
Affected: MyWebsite NOW
Timeline · 2 updates
  1. investigating Sep 08, 2026, 08:58 AM UTC

    Some customers may face issues while using their Mywebsite Now Trinity.

  2. resolved Sep 08, 2026, 09:26 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 7, 2026

Limited functionality of Support Tools

Detected by Pingoru
Sep 07, 2026, 06:56 AM UTC
Resolved
Sep 07, 2026, 07:49 AM UTC
Duration
53m
Affected: Support Tool
Timeline · 2 updates
  1. identified Sep 07, 2026, 06:56 AM UTC

    Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.

  2. resolved Sep 07, 2026, 07:49 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 3, 2026

Unable to view invoices in the Control Panel

Detected by Pingoru
Sep 03, 2026, 09:12 PM UTC
Resolved
Sep 03, 2026, 09:57 PM UTC
Duration
44m
Affected: Billing Service
Timeline · 4 updates
  1. identified Sep 03, 2026, 09:12 PM UTC

    During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

  2. identified Sep 03, 2026, 09:13 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 03, 2026, 09:40 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Sep 03, 2026, 09:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 3, 2026

Incident Report for MyWebsite Now

Detected by Pingoru
Sep 03, 2026, 04:33 PM UTC
Resolved
Sep 03, 2026, 05:23 PM UTC
Duration
50m
Affected: MyWebsite NOW
Timeline · 2 updates
  1. identified Sep 03, 2026, 04:33 PM UTC

    Some customers may be experiencing issues accessing their websites.

  2. resolved Sep 03, 2026, 05:23 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 30, 2026

Limited functionality of product VPS

Detected by Pingoru
Aug 30, 2026, 09:10 PM UTC
Resolved
Aug 30, 2026, 10:36 PM UTC
Duration
1h 25m
Affected: VPS
Timeline · 2 updates
  1. investigating Aug 30, 2026, 09:10 PM UTC

    We are currently experiencing a technical disruption that may prevent some customers from successfully rebooting their VPS.

  2. resolved Aug 30, 2026, 10:36 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 26, 2026

Some websites may be inaccessible

Detected by Pingoru
Aug 26, 2026, 12:12 PM UTC
Resolved
Aug 27, 2026, 08:07 AM UTC
Duration
19h 54m
Affected: Web HostingWordpress Hosting
Timeline · 3 updates
  1. identified Aug 26, 2026, 12:12 PM UTC

    Some customers may be experiencing issues accessing their websites.

  2. identified Aug 26, 2026, 01:15 PM UTC

    The issue has been resolved.

  3. resolved Aug 27, 2026, 08:07 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 21, 2026

Limited functionality of product Cloud VPS

Detected by Pingoru
Aug 21, 2026, 09:09 AM UTC
Resolved
Aug 21, 2026, 04:25 PM UTC
Duration
7h 15m
Affected: VPSCloud Panel
Timeline · 4 updates
  1. investigating Aug 21, 2026, 09:09 AM UTC

    Some customers may be experiencing issues accessing their Cloud Panel.

  2. identified Aug 21, 2026, 09:54 AM UTC

    We have found the cause for the disruption and are working on resolving it.

  3. identified Aug 21, 2026, 12:43 PM UTC

    We are still working on resolving the technical issue.

  4. resolved Aug 21, 2026, 04:25 PM UTC

    The issue has been resolved.

Read the full incident report →

Major August 20, 2026

Disruption in logging into the Control Panel

Detected by Pingoru
Aug 20, 2026, 11:15 AM UTC
Resolved
Aug 20, 2026, 02:31 PM UTC
Duration
3h 16m
Affected: IONOS Control Panel
Timeline · 4 updates
  1. identified Aug 20, 2026, 11:15 AM UTC

    Currently, some customers may not be able to log in to the Control Panel

  2. identified Aug 20, 2026, 12:01 PM UTC

    We have successfully minimized the disruption and are working to completely resolve it as soon as possible.

  3. identified Aug 20, 2026, 12:41 PM UTC

    Our technicians are currently working on resolving this issue.

  4. resolved Aug 20, 2026, 02:31 PM UTC

    The systems are stable and all services are functioning normally again.

Read the full incident report →

Minor August 17, 2026

Limited functionality of product Wordpress Hosting

Detected by Pingoru
Aug 17, 2026, 05:59 AM UTC
Resolved
Aug 17, 2026, 12:19 PM UTC
Duration
6h 19m
Affected: Wordpress Hosting
Timeline · 4 updates
  1. identified Aug 17, 2026, 05:59 AM UTC

    Some customers may face issues while using their Wordpress Hosting.

  2. identified Aug 17, 2026, 07:33 AM UTC

    We are working on a quick solution and apologize for any inconvenience this may cause.

  3. monitoring Aug 17, 2026, 11:42 AM UTC

    We have eliminated the disruption for almost everyone affected. We are working on a quick solution and apologize for any inconvenience this may cause.

  4. resolved Aug 17, 2026, 12:19 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 11, 2026

Domains & SSL is inaccessible in the Control Panel

Detected by Pingoru
Aug 11, 2026, 02:54 PM UTC
Resolved
Aug 11, 2026, 03:35 PM UTC
Duration
40m
Affected: IONOS Control Panel
Timeline · 2 updates
  1. investigating Aug 11, 2026, 02:54 PM UTC

    Access to certain areas of the Domains & SSL section in the Control Panel may be temporarily restricted.

  2. resolved Aug 11, 2026, 03:35 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 5, 2026

Disruption in Cloud Servers

Detected by Pingoru
Aug 05, 2026, 01:18 PM UTC
Resolved
Aug 05, 2026, 01:39 PM UTC
Duration
21m
Affected: Cloud Panel
Timeline · 2 updates
  1. investigating Aug 05, 2026, 01:18 PM UTC

    Some customers may be experiencing issues accessing their Cloud Panel.

  2. resolved Aug 05, 2026, 01:39 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor July 24, 2026

July 2026: IONOS US service degradation on Billing Service

Detected by Pingoru
Jul 24, 2026, 07:59 AM UTC
Resolved
Jul 24, 2026, 10:05 AM UTC
Duration
2h 6m
Affected: Billing Service
Timeline · 2 updates
  1. identified Jul 24, 2026, 07:59 AM UTC

    Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.

  2. resolved Jul 24, 2026, 10:05 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor July 22, 2026

Access to Online Store may not be possible

Detected by Pingoru
Jul 22, 2026, 03:13 PM UTC
Resolved
Jul 22, 2026, 03:47 PM UTC
Duration
33m
Affected: Online Store
Timeline · 2 updates
  1. identified Jul 22, 2026, 03:13 PM UTC

    Some customers may be experiencing issues when accessing the Online Store.

  2. resolved Jul 22, 2026, 03:47 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor July 20, 2026

Important: Wordpress security vulnerability

Detected by Pingoru
Jul 20, 2026, 05:21 PM UTC
Resolved
Aug 18, 2026, 01:05 PM UTC
Duration
28d 19h
Affected: Wordpress HostingWordpress Pro
Timeline · 5 updates
  1. monitoring Jul 20, 2026, 05:21 PM UTC

    On July 17, the "wp2shell" security vulnerability became known in the popular CMS WordPress. This vulnerability potentially allows attackers to inject malicious code into affected web spaces. At present, we are not aware of any instances where this vulnerability has been exploited. WordPress versions 6.8 and newer are affected. The WordPress team has released new packages—versions 6.8.6, 6.9.5, 7.0.2, and 7.1 beta 2—in which the security vulnerability has been fixed. Customers using Managed WordPress from IONOS do not need to take any action. We are applying the necessary patches automatically. We strongly recommend that all users running a self-hosted WordPress on their web space update their installation to a current version. Further information regarding the security vulnerability can be found at https://www.bleepingcomputer.com/news/security/wordpress-core-wp2shell-rce-flaws-get-public-exploits-patch-now/

  2. monitoring Jul 21, 2026, 12:32 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jul 21, 2026, 12:34 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jul 27, 2026, 10:51 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 18, 2026, 01:05 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor July 13, 2026

WordPress Accessibility Issues

Detected by Pingoru
Jul 13, 2026, 10:09 AM UTC
Resolved
Jul 13, 2026, 01:09 PM UTC
Duration
2h 59m
Affected: Wordpress Hosting
Timeline · 2 updates
  1. identified Jul 13, 2026, 10:09 AM UTC

    Some customers may be experiencing issues accessing their websites.

  2. resolved Jul 13, 2026, 01:09 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor July 11, 2026

MyWebsite Editor and Live Sites Accessibility Issues

Detected by Pingoru
Jul 11, 2026, 11:24 AM UTC
Resolved
Jul 11, 2026, 12:43 PM UTC
Duration
1h 18m
Affected: MyWebsite NOW
Timeline · 2 updates
  1. investigating Jul 11, 2026, 11:24 AM UTC

    Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

  2. resolved Jul 11, 2026, 12:43 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor July 9, 2026

Access to Cloud Panel may not be possible

Detected by Pingoru
Jul 09, 2026, 11:24 PM UTC
Resolved
Jul 10, 2026, 03:51 AM UTC
Duration
4h 26m
Affected: Cloud Panel
Timeline · 2 updates
  1. identified Jul 09, 2026, 11:24 PM UTC

    Some customers may be experiencing issues accessing their Cloud Panel.

  2. resolved Jul 10, 2026, 03:51 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor June 30, 2026

Unable to update payment method

Detected by Pingoru
Jun 30, 2026, 10:33 PM UTC
Resolved
Jun 30, 2026, 11:33 PM UTC
Duration
59m
Affected: Billing Service
Timeline · 3 updates
  1. identified Jun 30, 2026, 10:33 PM UTC

    Some customers may experience issues when updating their payment method in Control Panel. We apologize for any inconvenience this may cause you.

  2. identified Jun 30, 2026, 11:16 PM UTC

    We are currently working on resolving the technical disruption. We will have an update for you shortly.

  3. resolved Jun 30, 2026, 11:33 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor June 17, 2026

Technical Issues With IONOS Services

Detected by Pingoru
Jun 17, 2026, 01:54 PM UTC
Resolved
Jun 17, 2026, 02:37 PM UTC
Duration
42m
Affected: MyWebsite NOW
Timeline · 2 updates
  1. identified Jun 17, 2026, 01:54 PM UTC

    Some customers may experience issues while using their MyWebsite Now.

  2. resolved Jun 17, 2026, 02:37 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor June 16, 2026

Disruption in some Control Panel sections

Detected by Pingoru
Jun 16, 2026, 11:41 AM UTC
Resolved
Jun 16, 2026, 01:15 PM UTC
Duration
1h 34m
Affected: IONOS Control Panel
Timeline · 2 updates
  1. investigating Jun 16, 2026, 11:41 AM UTC

    During this time, configurations in some areas of your control panel may be limited.

  2. resolved Jun 16, 2026, 01:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 10, 2026

Email & Office is inaccessible in the Control Panel

Detected by Pingoru
Jun 10, 2026, 06:29 PM UTC
Resolved
Jun 10, 2026, 07:36 PM UTC
Duration
1h 6m
Affected: IONOS Control Panel
Timeline · 2 updates
  1. identified Jun 10, 2026, 06:29 PM UTC

    Access to certain areas of the Email & Office section in the Control Panel may be temporarily restricted.

  2. resolved Jun 10, 2026, 07:36 PM UTC

    This incident has been resolved.

Read the full incident report →