IONOS US experienced a minor incident on September 2, 2026 affecting Support Tool, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Support Tool
Update timeline
- identified Sep 02, 2026, 05:14 AM UTC
Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
- resolved Sep 02, 2026, 05:50 AM UTC
The issue has been resolved.