IONOS US experienced a minor incident on September 7, 2026 affecting Support Tool, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Support Tool
Update timeline
- identified Sep 07, 2026, 06:56 AM UTC
Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
- resolved Sep 07, 2026, 07:49 AM UTC
The issue has been resolved.