IONOS US Outage History

IONOS US is up right now

IONOS US had 32 outages in the last 2 years totaling 5h 20m of downtime — averaging 1.3 incidents per month.

There were 32 IONOS US outages since July 10, 2025 totaling 5h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.ionos-status.com

Minor October 29, 2025

Limited functionality of product MyWebsite

Detected by Pingoru
Oct 29, 2025, 01:10 PM UTC
Resolved
Oct 29, 2025, 01:18 PM UTC
Duration
7m
Affected: Website Builder
Timeline · 2 updates
  1. identified Oct 29, 2025, 01:10 PM UTC

    Some customers are experiencing issues while using their MyWebsite product. At this time, it will not be possible to use the website editor. The online websites that have already been created will not be affected. We apologize for any inconvenience this may cause.

  2. resolved Oct 29, 2025, 01:18 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor October 29, 2025

Disruption in logging into the Webmail

Detected by Pingoru
Oct 29, 2025, 12:46 PM UTC
Resolved
Oct 29, 2025, 01:17 PM UTC
Duration
31m
Affected: Webmail
Timeline · 2 updates
  1. identified Oct 29, 2025, 12:46 PM UTC

    We have received reports that some of our customers may be experiencing issues when attempting to log into Webmail.

  2. resolved Oct 29, 2025, 01:17 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor October 22, 2025

Disruption in MyWebsite with eCommerce integration

Detected by Pingoru
Oct 22, 2025, 08:20 AM UTC
Resolved
Oct 22, 2025, 10:47 AM UTC
Duration
2h 26m
Affected: Online Store
Timeline · 2 updates
  1. identified Oct 22, 2025, 08:20 AM UTC

    Some customers are experiencing issues while using their MyWebsite product with eCommerce integration. The issue may affect the store management panel and the store pages in live sites.

  2. resolved Oct 22, 2025, 10:47 AM UTC

    The issue has been resolved.

Read the full incident report →

Major September 9, 2025

Control Panel is inaccessible

Detected by Pingoru
Sep 09, 2025, 11:52 AM UTC
Resolved
Sep 09, 2025, 12:12 PM UTC
Duration
20m
Affected: IONOS Control Panel
Timeline · 2 updates
  1. identified Sep 09, 2025, 11:52 AM UTC

    Currently, some customers may not be able to log in to the Control Panel

  2. resolved Sep 09, 2025, 12:12 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 19, 2025

Disruption in logging into the Outlook Web App

Detected by Pingoru
Aug 19, 2025, 04:34 PM UTC
Resolved
Aug 19, 2025, 05:25 PM UTC
Duration
50m
Affected: Microsoft Exchange
Timeline · 2 updates
  1. identified Aug 19, 2025, 04:34 PM UTC

    We have received reports that some customers may be experiencing login issues with their Exchange2019 email address via the Outlook Web App.

  2. resolved Aug 19, 2025, 05:25 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 5, 2025

Technical issues in our email systems

Detected by Pingoru
Aug 05, 2025, 09:37 AM UTC
Resolved
Aug 05, 2025, 10:15 AM UTC
Duration
37m
Affected: Receiving Emails
Timeline · 2 updates
  1. identified Aug 05, 2025, 09:37 AM UTC

    Some customers may be experiencing issues receiving E-mails.

  2. resolved Aug 05, 2025, 10:15 AM UTC

    The issue has been resolved.

Read the full incident report →

Major July 16, 2025

Limited functionality of product MyWebsite Now

Detected by Pingoru
Jul 16, 2025, 03:47 PM UTC
Resolved
Jul 16, 2025, 04:14 PM UTC
Duration
27m
Affected: MyWebsite NOW
Timeline · 2 updates
  1. identified Jul 16, 2025, 03:47 PM UTC

    Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

  2. resolved Jul 16, 2025, 04:14 PM UTC

    The issue has been resolved.

Read the full incident report →