IONOS US Outage History
IONOS US is up right nowPingoru has recorded 87 incidents for IONOS US: 83 in the last 12 months and 30 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 9 | 13 of 720 (2%) |
| May 2026 | 4 | 51 of 744 (7%) |
| June 2026 | 7 | 15 of 720 (2%) |
| July 2026 | 7 | 334 of 744 (45%) |
| August 2026 | 10 | 108 of 744 (14%) |
| September 2026 | 12 | 77 of 720 (11%) |
| October 2026 | 8 | 50 of 582 (9%) |
Incidents, newest first
Minor July 11, 2026 MyWebsite Editor and Live Sites Accessibility Issues 1h 18m MyWebsite NOW
Started Jul 11, 2026, 11:24 AM UTC· resolved Jul 11, 2026, 12:43 PM UTC
- investigating Jul 11, 2026, 11:24 AM UTC
Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
- resolved Jul 11, 2026, 12:43 PM UTC
The issue has been resolved.
Minor July 9, 2026 Access to Cloud Panel may not be possible 4h 26m Cloud Panel
Started Jul 09, 2026, 11:24 PM UTC· resolved Jul 10, 2026, 03:51 AM UTC
- identified Jul 09, 2026, 11:24 PM UTC
Some customers may be experiencing issues accessing their Cloud Panel.
- resolved Jul 10, 2026, 03:51 AM UTC
The issue has been resolved.
Minor June 30, 2026 Unable to update payment method 59m Billing Service
Started Jun 30, 2026, 10:33 PM UTC· resolved Jun 30, 2026, 11:33 PM UTC
- identified Jun 30, 2026, 10:33 PM UTC
Some customers may experience issues when updating their payment method in Control Panel. We apologize for any inconvenience this may cause you.
- identified Jun 30, 2026, 11:16 PM UTC
We are currently working on resolving the technical disruption. We will have an update for you shortly.
- resolved Jun 30, 2026, 11:33 PM UTC
The issue has been resolved.
Minor June 17, 2026 Technical Issues With IONOS Services 42m MyWebsite NOW
Started Jun 17, 2026, 01:54 PM UTC· resolved Jun 17, 2026, 02:37 PM UTC
- identified Jun 17, 2026, 01:54 PM UTC
Some customers may experience issues while using their MyWebsite Now.
- resolved Jun 17, 2026, 02:37 PM UTC
The issue has been resolved.
Minor June 16, 2026 Disruption in some Control Panel sections 1h 34m IONOS Control Panel
Started Jun 16, 2026, 11:41 AM UTC· resolved Jun 16, 2026, 01:15 PM UTC
- investigating Jun 16, 2026, 11:41 AM UTC
During this time, configurations in some areas of your control panel may be limited.
- resolved Jun 16, 2026, 01:15 PM UTC
This incident has been resolved.
Major June 10, 2026 Email & Office is inaccessible in the Control Panel 1h 6m IONOS Control Panel
Started Jun 10, 2026, 06:29 PM UTC· resolved Jun 10, 2026, 07:36 PM UTC
- identified Jun 10, 2026, 06:29 PM UTC
Access to certain areas of the Email & Office section in the Control Panel may be temporarily restricted.
- resolved Jun 10, 2026, 07:36 PM UTC
This incident has been resolved.
Minor June 10, 2026 Some websites are inaccessible 1h 37m Web Hosting
Started Jun 10, 2026, 12:16 PM UTC· resolved Jun 10, 2026, 01:53 PM UTC
- identified Jun 10, 2026, 12:16 PM UTC
Some customers may be experiencing issues accessing their websites.
- resolved Jun 10, 2026, 01:53 PM UTC
This incident has been resolved.
Minor May 4, 2026 Disruption in VPS 1d 2h VPS
Started May 04, 2026, 01:14 PM UTC· resolved May 05, 2026, 03:16 PM UTC
- identified May 04, 2026, 01:14 PM UTC
Due to a technical disruption, some customers may face issues with their VPS.
- identified May 04, 2026, 05:37 PM UTC
We are still working on resolving the technical issue. Thank you for your patience.
- identified May 05, 2026, 07:29 AM UTC
Our team is continuing to work on this issue. Thank you for your patience.
- identified May 05, 2026, 12:41 PM UTC
We have eliminated the disruption for almost everyone affected.
- resolved May 05, 2026, 03:16 PM UTC
The issue has been resolved.
Minor April 28, 2026 VPS Network Connectivity Issue 1h 23m VPS
Started Apr 28, 2026, 08:26 PM UTC· resolved Apr 28, 2026, 09:49 PM UTC
- identified Apr 28, 2026, 08:26 PM UTC
We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.
- resolved Apr 28, 2026, 09:49 PM UTC
The issue has been resolved.
Minor March 9, 2026 Order Delay 3h 1m Registry Interface
Started Mar 09, 2026, 06:50 PM UTC· resolved Mar 09, 2026, 09:51 PM UTC
- identified Mar 09, 2026, 06:50 PM UTC
Due to a technical disruption, recent purchases of products may be delayed during setup.
- resolved Mar 09, 2026, 09:51 PM UTC
This incident has been resolved.
Minor March 5, 2026 Email address creation may not be possible 3h 44m IONOS Control Panel
Started Mar 05, 2026, 05:58 PM UTC· resolved Mar 05, 2026, 09:43 PM UTC
- identified Mar 05, 2026, 05:58 PM UTC
Some customers may be experiencing issues creating email address
- resolved Mar 05, 2026, 09:43 PM UTC
The issue has been resolved.
Major February 24, 2026 Disruption in logging into the Webmail 19m Webmail
Started Feb 24, 2026, 08:53 PM UTC· resolved Feb 24, 2026, 09:12 PM UTC
- identified Feb 24, 2026, 08:53 PM UTC
We have received reports that some customers may be experiencing issues when attempting to log in to Webmail. In the meantime, you may access your emails in an email program or email app on mobile devices.
- resolved Feb 24, 2026, 09:12 PM UTC
The issue has been resolved.
Minor February 7, 2026 Limited functionality of product SSL. 5h 1m SSL
Started Feb 07, 2026, 03:14 PM UTC· resolved Feb 07, 2026, 08:15 PM UTC
- investigating Feb 07, 2026, 03:14 PM UTC
Some customers may face issues when setting up their SSL.
- monitoring Feb 07, 2026, 07:51 PM UTC
We are monitoring the situation to ensure that the issue does not reoccur.
- resolved Feb 07, 2026, 08:15 PM UTC
The issue has been resolved.
Minor January 30, 2026 Limited functionality of product Web Hosting 9m Web Hosting
Started Jan 30, 2026, 11:25 AM UTC· resolved Jan 30, 2026, 11:34 AM UTC
- identified Jan 30, 2026, 11:25 AM UTC
Some customers may face issues when setting up their CMS Application
- resolved Jan 30, 2026, 11:34 AM UTC
The issue has been resolved.
Minor January 28, 2026 Network Connectivity Issue 39m Dedicated Server, Cloud Server, VPS
Started Jan 28, 2026, 11:42 PM UTC· resolved Jan 29, 2026, 12:22 AM UTC
- identified Jan 28, 2026, 11:42 PM UTC
We are currently experiencing a network issue affecting a group of servers. This may result in errors for customers trying to connect to their servers. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.
- identified Jan 28, 2026, 11:58 PM UTC
We are still working on resolving this issue. More information will follow soon.
- identified Jan 29, 2026, 12:14 AM UTC
We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
- resolved Jan 29, 2026, 12:22 AM UTC
The issue has been resolved.
Minor January 21, 2026 Greater hold time in our Hotline 26m Customer Hotline
Started Jan 21, 2026, 04:57 AM UTC· resolved Jan 21, 2026, 05:24 AM UTC
- identified Jan 21, 2026, 04:57 AM UTC
Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.
- resolved Jan 21, 2026, 05:24 AM UTC
The issue has been resolved.
Minor December 1, 2025 Limited functionality of product Webhosting 48m Web Hosting
Started Dec 01, 2025, 12:30 PM UTC· resolved Dec 01, 2025, 01:19 PM UTC
- identified Dec 01, 2025, 12:30 PM UTC
Currently, configurations in Web Hosting in the Control Panel may be temporarily restricted.
- resolved Dec 01, 2025, 01:19 PM UTC
The issue has been resolved.
Minor November 17, 2025 Limited functionality of product MyWebsite NOW 1h 5m MyWebsite NOW
Started Nov 17, 2025, 11:46 PM UTC· resolved Nov 18, 2025, 12:51 AM UTC
- identified Nov 17, 2025, 11:46 PM UTC
Some customers are experiencing issues accessing their websites.
- resolved Nov 18, 2025, 12:51 AM UTC
The issue has been resolved.
Minor November 4, 2025 Long waiting times for our Hotline 6h 23m Customer Hotline
Started Nov 04, 2025, 10:11 AM UTC· resolved Nov 04, 2025, 04:34 PM UTC
- identified Nov 04, 2025, 10:11 AM UTC
An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. Please reach our customer care unit via e-mail at [email protected] Alternatively please make use of our AI Assistant in the Control Panel or refer to our Help Center Pages.
- resolved Nov 04, 2025, 04:34 PM UTC
The issue has been resolved.
Minor October 29, 2025 Limited functionality of product MyWebsite 7m Website Builder
Started Oct 29, 2025, 01:10 PM UTC· resolved Oct 29, 2025, 01:18 PM UTC
- identified Oct 29, 2025, 01:10 PM UTC
Some customers are experiencing issues while using their MyWebsite product. At this time, it will not be possible to use the website editor. The online websites that have already been created will not be affected. We apologize for any inconvenience this may cause.
- resolved Oct 29, 2025, 01:18 PM UTC
The issue has been resolved.
Minor October 29, 2025 Disruption in logging into the Webmail 31m Webmail
Started Oct 29, 2025, 12:46 PM UTC· resolved Oct 29, 2025, 01:17 PM UTC
- identified Oct 29, 2025, 12:46 PM UTC
We have received reports that some of our customers may be experiencing issues when attempting to log into Webmail.
- resolved Oct 29, 2025, 01:17 PM UTC
The issue has been resolved.
Minor October 22, 2025 Disruption in MyWebsite with eCommerce integration 2h 26m Online Store
Started Oct 22, 2025, 08:20 AM UTC· resolved Oct 22, 2025, 10:47 AM UTC
- identified Oct 22, 2025, 08:20 AM UTC
Some customers are experiencing issues while using their MyWebsite product with eCommerce integration. The issue may affect the store management panel and the store pages in live sites.
- resolved Oct 22, 2025, 10:47 AM UTC
The issue has been resolved.