IONOS US incident

Limited functionality of product MyWebsite Now

Major Resolved View vendor source →

IONOS US experienced a major incident on July 10, 2025 affecting MyWebsite NOW, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 03:11 PM UTC
Resolved
Jul 10, 2025, 03:50 PM UTC
Duration
38m
Detected by Pingoru
Jul 10, 2025, 03:11 PM UTC

Affected components

MyWebsite NOW

Update timeline

  1. identified Jul 10, 2025, 03:11 PM UTC

    Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

  2. identified Jul 10, 2025, 03:39 PM UTC

    We have successfully minimized the disruption and are working to completely resolve it as soon as possible.

  3. resolved Jul 10, 2025, 03:50 PM UTC

    The issue has been resolved.