IONOS US experienced a minor incident on May 7, 2026 affecting Wordpress Hosting, lasting 19h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 07, 2026, 09:16 PM UTC
Some customers may face issues while using their Wordpress Hosting.
- identified May 07, 2026, 11:20 PM UTC
We are still working on resolving the technical issue. Thank you for your patience and understanding.
- identified May 08, 2026, 12:42 AM UTC
We are still working on resolving this issue. More information will follow soon.
- identified May 08, 2026, 01:29 AM UTC
We have found the cause for the disruption and are working on resolving it.
- identified May 08, 2026, 02:43 AM UTC
Our team is continuing to work on this issue. Our apologies for the inconvenience caused.
- identified May 08, 2026, 04:26 AM UTC
A fix for the issue is currently being implemented. We will keep you updated on our progress.
- identified May 08, 2026, 05:50 AM UTC
We are addressing the issue as quickly as possible. Thank you for your patience and understanding.
- identified May 08, 2026, 06:17 AM UTC
We have eliminated the disruption for some of those affected.
- resolved May 08, 2026, 04:36 PM UTC
The issue has been resolved.