IONOS US incident

Sending emails may not be possible for some customers

Minor Resolved View vendor source →

IONOS US experienced a minor incident on May 5, 2026 affecting Webmail, lasting 5h 33m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 06:22 PM UTC
Resolved
May 05, 2026, 11:56 PM UTC
Duration
5h 33m
Detected by Pingoru
May 05, 2026, 06:22 PM UTC

Affected components

Webmail

Update timeline

  1. identified May 05, 2026, 06:22 PM UTC

    Some customers may be experiencing issues sending E-mails.

  2. monitoring May 05, 2026, 11:15 PM UTC

    We are monitoring the situation to ensure that the issue does not reoccur.

  3. resolved May 05, 2026, 11:56 PM UTC

    The issue has been resolved.