IONOS Cloud incident

Connectivity Degradation: VPN Gateways

IONOS Cloud is currently experiencing a minor incident affecting Network and Network and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 10:43 AM UTC
Resolved
Ongoing
Duration
● 2h 49m
Detected by Pingoru
May 28, 2026, 10:43 AM UTC

Affected components

NetworkNetworkNetwork

Update timeline

  1. investigating May 28, 2026, 10:43 AM UTC

    We are currently investigating a connectivity issue related to VPN Gateways

  2. identified May 28, 2026, 10:47 AM UTC

    Our VPN Team has identified the issue and is currently mitigating. Affected gateways are already recovering. We are monitoring recovery progress and will update this page.

  3. monitoring May 28, 2026, 11:34 AM UTC

    all affected Gateways have recovered. We are monitoring the behavior and will mark the incident as resolved.