IONOS Cloud experienced a minor incident on May 28, 2026 affecting Network and Network and 1 more component, lasting 6h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 28, 2026, 10:43 AM UTC
We are currently investigating a connectivity issue related to VPN Gateways
- identified May 28, 2026, 10:47 AM UTC
Our VPN Team has identified the issue and is currently mitigating. Affected gateways are already recovering. We are monitoring recovery progress and will update this page.
- monitoring May 28, 2026, 11:34 AM UTC
all affected Gateways have recovered. We are monitoring the behavior and will mark the incident as resolved.
- resolved May 28, 2026, 05:21 PM UTC
We are marking this incident as resolved. Our team is currently investigating a link to a previous maintenance task on the VPN gateways. We will update the incident with the investigation results once they are available.