IONOS Cloud incident

Service Disruption: Billing API

Major Resolved View vendor source →
Started
Feb 03, 2026, 11:38 AM UTC
Resolved
Feb 05, 2026, 05:49 PM UTC
Duration
2d 6h
Detected by Pingoru
Feb 03, 2026, 11:38 AM UTC

Affected components

Billing API

Update timeline

  1. identified Feb 03, 2026, 11:38 AM UTC

    A technical issue affecting invoice generation has been identified. We are currently implementing a resolution to restore service to the invoice endpoint. Access to these records is temporarily suspended.

  2. resolved Feb 05, 2026, 05:49 PM UTC

    We have received an update from our Billing team. The API is fully operational again and we are marking this incident as resolved.

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