IONOS Cloud incident

IAM Service - Increased Error Rate

Minor Resolved View vendor source →

IONOS Cloud experienced a minor incident on February 6, 2026 affecting Data Center Designer (DCD), lasting 5h 2m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 11:41 AM UTC
Resolved
Feb 06, 2026, 04:43 PM UTC
Duration
5h 2m
Detected by Pingoru
Feb 06, 2026, 11:41 AM UTC

Affected components

Data Center Designer (DCD)

Update timeline

  1. investigating Feb 06, 2026, 11:41 AM UTC

    We are currently investigating increased error rates in our IAM Service. We will update this incident shortly with more information

  2. monitoring Feb 06, 2026, 11:46 AM UTC

    The root cause could be identified quickly and the Infrastructure team reports that the issue should be resolved. We are monitoring the situation and will then resolve the incident.

  3. resolved Feb 06, 2026, 04:43 PM UTC

    We marking this incident as fully resolved