IONOS Cloud incident

Availability of API and DCD limited

Minor Resolved View vendor source →

IONOS Cloud experienced a minor incident on March 25, 2026 affecting Data Center Designer (DCD) and Cloud API and 1 more component, lasting 10h 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 12:43 AM UTC
Resolved
Mar 25, 2026, 11:10 AM UTC
Duration
10h 27m
Detected by Pingoru
Mar 25, 2026, 12:43 AM UTC

Affected components

Data Center Designer (DCD)Cloud APIBilling APIReseller API

Update timeline

  1. investigating Mar 25, 2026, 12:43 AM UTC

    We are currently investigating limitations in the availability of the Cloud-API and the data center designer (DCD). We will provide further information as soon as possible.

  2. monitoring Mar 25, 2026, 03:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2026, 11:10 AM UTC

    This incident is resolved. We will publish a root cause analysis once it is compiled.