IONOS Cloud experienced a major incident on April 14, 2026 affecting Network, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Network
Update timeline
- investigating Apr 14, 2026, 09:40 PM UTC
We have identified a networking issue affecting one specific host in FRA. Other hosts in this region remain unaffected.
- monitoring Apr 14, 2026, 10:16 PM UTC
Our Network Team has identified a potential issue related to a previous package update. They have deployed a mitigation. We are currently monitoring the host for further anomalies. Network connectivity on the affected host should be restored.
- resolved Apr 14, 2026, 10:29 PM UTC
We are marking this incident as resolved. The root cause was inconsistencies in a database that was modified during a prior package update. A Root Cause analysis will be provided here once compiled.