IONOS Cloud incident

Network Connectivity Issue in FRA

Major Resolved View vendor source →
Started
Apr 14, 2026, 09:40 PM UTC
Resolved
Apr 14, 2026, 10:29 PM UTC
Duration
49m
Detected by Pingoru
Apr 14, 2026, 09:40 PM UTC

Affected components

Network

Update timeline

  1. investigating Apr 14, 2026, 09:40 PM UTC

    We have identified a networking issue affecting one specific host in FRA. Other hosts in this region remain unaffected.

  2. monitoring Apr 14, 2026, 10:16 PM UTC

    Our Network Team has identified a potential issue related to a previous package update. They have deployed a mitigation. We are currently monitoring the host for further anomalies. Network connectivity on the affected host should be restored.

  3. resolved Apr 14, 2026, 10:29 PM UTC

    We are marking this incident as resolved. The root cause was inconsistencies in a database that was modified during a prior package update. A Root Cause analysis will be provided here once compiled.

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