IONOS Cloud incident

S3: Increased error count in eu-central-1

Minor Resolved View vendor source →

IONOS Cloud experienced a minor incident on April 21, 2026 affecting Object Storage, lasting 9h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 07:37 AM UTC
Resolved
Apr 21, 2026, 05:02 PM UTC
Duration
9h 25m
Detected by Pingoru
Apr 21, 2026, 07:37 AM UTC

Affected components

Object Storage

Update timeline

  1. investigating Apr 21, 2026, 07:37 AM UTC

    We are currently investigating increased error rates for S3 buckets located in eu-central-1 Affected services: Object Storage Location: Location DE/FRA

  2. investigating Apr 21, 2026, 07:38 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 21, 2026, 10:47 AM UTC

    Our engineering team has identified a localized resource contention issue on several storage nodes, which is resulting in increased latency for some users. Maintenance is underway across the affected storage cluster to restore optimal performance levels.

  4. monitoring Apr 21, 2026, 02:04 PM UTC

    We are currently seeing error rates dropping and are monitoring the situation closely.

  5. resolved Apr 21, 2026, 05:02 PM UTC

    As error rates have dropped and no more anomalies are being observed, we are marking this incident as resolved. Our Object Storage team is preparing a Root Cause Analysis that will be published here once it is finalized