Intercom incident

Fin is experiencing issues

Resolved on April 15, 2026, affecting Fin AI Agent.

resolved Apr 15, 2026, 05:29 PM UTC

This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected]: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour

Started
Apr 15, 2026, 05:29 PM UTC
Resolved
Apr 15, 2026, 05:29 PM UTC
Duration
–
Detected by Pingoru
Apr 15, 2026, 05:29 PM UTC

Affected components

Fin AI Agent

Update timeline

  1. investigating Apr 15, 2026, 04:57 PM UTC

    Fin is currently experiencing delayed response times. Our team is aware of the issue and are currently investigating. We will update you here when we have more information.

  2. identified Apr 15, 2026, 05:20 PM UTC

    We have identified the root cause of the issue and are implementing a fix. We’ll update you here once we’ve confirmed our fix has been effective.

  3. resolved Apr 15, 2026, 05:29 PM UTC

    This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected]: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour

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