Intercom incident

Login issues

Resolved on June 10, 2026, affecting Inbox and Inbox and 1 more.

resolved Jun 10, 2026, 04:15 PM UTC

Open browser tabs with old logins to the Intercom app may be causing ongoing login/logout churn - closing old tabs or restarting web browser will prevent this from happening.

Started
Jun 10, 2026, 04:15 PM UTC
Resolved
Jun 10, 2026, 04:15 PM UTC
Duration
–
Detected by Pingoru
Jun 10, 2026, 04:15 PM UTC

Affected components

InboxInboxInbox

Update timeline

  1. monitoring Jun 10, 2026, 01:19 PM UTC

    Earlier today at 10:10 UTC many teammates were forced to logout and log back into Intercom. In a small number of cases, server side rate limiting impaired logging back in, causing login loops. We've resolved this issue as of 13:00 UTC. Apologies for any disruption.

  2. resolved Jun 10, 2026, 04:15 PM UTC

    Open browser tabs with old logins to the Intercom app may be causing ongoing login/logout churn - closing old tabs or restarting web browser will prevent this from happening.

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