Instructure incident

Unexpected Errors Or Failed Requests When Using AI Tools In Canvas

Notice Resolved View vendor source →

Instructure experienced a notice incident on July 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 09:16 PM UTC
Resolved
Jul 16, 2026, 06:30 PM UTC
Duration
—
Detected by Pingoru
Jul 16, 2026, 09:16 PM UTC

Update timeline

  1. resolved Jul 16, 2026, 09:16 PM UTC

    Users may have encountered failed requests or errors stating "An unexpected error occurred" when utilizing AI tools in Canvas.