Instana incident

Investigating login issues affecting some Tenant Units due to a CDN cache content issue impacting users across multiple regions

Resolved after 84 days 2 hours, on July 22, 2026.

resolved Jul 22, 2026, 11:09 AM UTC

Resolved 07/23/2026 7:01 AM UTC The issue has been fixed at 12:59 UTC 22 - July -2026. Published 07/22/2026 11:09 AM UTC We are investigating an issue where some Tenant Units are experiencing login failures. This is impacting a subset of users across multiple geographic regions due to a CDN cache content issue. We are actively working on mitigation and will provide updates as more information becomes available.

Started
Jul 22, 2026, 11:09 AM UTC
Resolved
Oct 14, 2026, 01:20 PM UTC
Duration
84d 2h
Detected by Pingoru
Jul 22, 2026, 11:09 AM UTC

Update timeline

  1. resolved Jul 22, 2026, 11:09 AM UTC

    Resolved 07/23/2026 7:01 AM UTC The issue has been fixed at 12:59 UTC 22 - July -2026. Published 07/22/2026 11:09 AM UTC We are investigating an issue where some Tenant Units are experiencing login failures. This is impacting a subset of users across multiple geographic regions due to a CDN cache content issue. We are actively working on mitigation and will provide updates as more information becomes available.

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