Inscribe incident

Document Processing - Increased latency

Notice Resolved View vendor source →

Inscribe experienced a notice incident on April 13, 2026 affecting Document Processing, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 02:56 PM UTC
Resolved
Apr 13, 2026, 06:07 PM UTC
Duration
3h 11m
Detected by Pingoru
Apr 13, 2026, 02:56 PM UTC

Affected components

Document Processing

Update timeline

  1. investigating Apr 13, 2026, 02:56 PM UTC

    Increased latency and some processing failures. We are currently investigating the issue.

  2. monitoring Apr 13, 2026, 05:18 PM UTC

    The earlier issues have been resolved and latency is close to normal expected ranges - we're still monitoring and will update when processing has fully returned to normal.

  3. resolved Apr 13, 2026, 06:07 PM UTC

    This incident has been resolved.