There were 6 Inscribe outages since February 11, 2026 totaling 4066h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.
Apr 15, 09:10 UTC Resolved - This incident has been resolved. Apr 15, 08:55 UTC Identified - The issue has been identified and a fix is being implemented.
Apr 13, 18:07 UTC Resolved - This incident has been resolved. Apr 13, 17:18 UTC Monitoring - The earlier issues have been resolved and latency is close to normal expected ranges - we're still monitoring and will update when processing has fully returned to normal. Apr 13, 14:56 UTC Investigating - Increased latency and some processing failures. We are currently investigating the issue.
Web search enabled features were temporarily degraded and have been restored. Regular fraud detection was not affected.
For 3 minutes between 08:54 and 08:57 UTC (00:54–00:57 PT), a small number of API requests returned HTTP 500 errors, impacting some customer creation and document upload requests.
Feb 17, 18:39 UTC Resolved - This incident has been resolved. Feb 17, 18:13 UTC Monitoring - A fix has been applied and document processing times have mostly returned to normal. We're monitoring to ensure the issue is fixed. Feb 17, 18:04 UTC Investigating - We are currently experiencing increased latency and investigating the issue.
Feb 11, 11:37 UTC Resolved - This incident has been resolved. Feb 11, 11:08 UTC Monitoring - A fix has been applied and document processing times have mostly returned to normal. We're monitoring to ensure the issue is fixed. Feb 11, 10:57 UTC Investigating - We are currently investigating decreased latency in the document processing pipeline.
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