InMotion Hosting incident

Connectivity Concerns affecting SE Asia and AU

Resolved after 16 hours 55 minutes, on November 19, 2021.

resolved Nov 20, 2021, 02:44 AM UTC

At this time the issue affecting the Hong Kong Internet Exchange appears to be resolved.

Started
Nov 19, 2021, 09:49 AM UTC
Resolved
Nov 20, 2021, 02:44 AM UTC
Duration
16h 55m
Detected by Pingoru
Nov 19, 2021, 09:49 AM UTC

Update timeline

  1. investigating Nov 19, 2021, 09:49 AM UTC

    Our Systems Administration team has identified issues affecting our connectivity to South East Asia and Australia. There is not currently an estimated time for this issue to be resolved, but updates will be provided here as they become available.

  2. monitoring Nov 19, 2021, 10:05 AM UTC

    Our Systems Administration team was able to determine that the connectivity issue is being caused by a backbone provider, Hong Kong Internet Exchange.

  3. resolved Nov 20, 2021, 02:44 AM UTC

    At this time the issue affecting the Hong Kong Internet Exchange appears to be resolved.

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