InMotion Hosting Outage History

Started Nov 11, 2026, 01:45 PM UTC· resolved Nov 12, 2026, 06:03 AM UTC

1. investigating Nov 11, 2026, 01:45 PM UTC

   We have identified an issue requiring unexpected maintenance on server res162. You may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. [See what server you are on.](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

2. identified Nov 11, 2026, 05:01 PM UTC

   At this time, maintenance on this server is ongoing. We appreciate your patience and we will provide further updates as they become available.

3. identified Nov 11, 2026, 07:52 PM UTC

   We appreciate your patience as our Systems team continues to perform maintenance.

4. identified Nov 11, 2026, 11:05 PM UTC

   Maintenance is ongoing for this server. We appreciate your patience.

5. resolved Nov 12, 2026, 06:03 AM UTC

   At this time, the unexpected maintenance on res162 has concluded. If you are still experiencing issues regarding your services, please reach out to our Technical Support team for assistance. We appreciate your patience.

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Started Nov 04, 2026, 06:55 PM UTC· resolved Nov 04, 2026, 07:21 PM UTC

1. scheduled Nov 04, 2026, 06:55 PM UTC

   We have identified issues affecting connectivity to our East Coast servers. If your account is hosted there, you might experience temporary connectivity issues with your website and email. We don't have an estimated resolution time yet, but we'll provide updates here as soon as we can. Thank you for your patience as our teams work on this outage.

2. resolved Nov 04, 2026, 07:21 PM UTC

   At this time, the connectivity issues to our East Coast Data Center have been resolved. If you are still experiencing issues regarding your services, please reach out to our Technical Support team for assistance. We appreciate your patience.

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Started Oct 21, 2026, 03:27 AM UTC· resolved Oct 23, 2026, 01:09 PM UTC

1. investigating Oct 21, 2026, 03:27 AM UTC

   We are applying urgent security mitigations across our server infrastructure to address recently disclosed PHP security vulnerabilities (CVE-2026-109618 / CVE-2026-109619). As part of this update, we are disabling the default PHP session.upload_progress.enabled setting. While standard platforms (including WordPress) remain unaffected, custom non-WordPress sites relying on PHP native file upload progress tracking may experience functionality changes.

2. identified Oct 21, 2026, 02:40 PM UTC

   Our Systems Engineering and Security teams are actively deploying critical cPanel security updates to address the recently disclosed php2shell vulnerability across supported PHP versions. Current Deployment Status by Environment: **Dedicated Servers:** Resolved. Updates have been successfully applied across all dedicated server infrastructure. **VPS Containers:** In Progress. Security patches are currently being deployed across all virtual private servers. **Shared Hosting:** Monitoring & Preparing. We are awaiting the upstream security patch from CloudLinux for older PHP versions. Our engineering team is fully prepared to roll out cPanel updates across all shared hosting clusters immediately upon CloudLinux's release. You can follow upstream progress directly via the [CloudLinux Incident Status Page](https://cloudlinux.statuspage.io/incidents/zl0vt1yq3dj5).

3. identified Oct 21, 2026, 08:16 PM UTC

   Our Systems Engineering and Security teams are continuing to deploy critical cPanel security updates to address the recently disclosed php2shell vulnerability across supported PHP versions. Current Deployment Status by Environment: Dedicated Servers: In Progress. Updates have been successfully applied across all dedicated server infrastructure. VPS Containers: In Progress. Security patches are currently being deployed across all virtual private servers. Shared Hosting: Monitoring & Preparing. We are awaiting the upstream security patch from CloudLinux for older PHP versions. Our engineering team is fully prepared to roll out cPanel updates across all shared hosting clusters immediately upon CloudLinux's release. More information is available at https://www.inmotionhosting.com/support/news/php-critical-security-release-october-2026/ You can follow upstream progress directly via the CloudLinux Incident Status Page.

4. investigating Oct 21, 2026, 10:24 PM UTC

   As we continue to await official patches from CWP to mitigate the identified vulnerability we have determined the safest course of action at this time is to restrict ports for CWP/CWP Admin as the panel itself utilizes PHP to function. Access to CWP and CWP Admin is possible if your IP address has been allowed in the firewall; Support can assist with this to restore your access. Webmail ports will remain open during this unplanned maintenance. There is no current estimate on when official patches will be provided, but as soon as those are distributed and applied and we can confirm and ensure the success of the updated patches we will revert the restrictions on the CWP/CWP Admin ports and function should return to normal.

5. identified Oct 22, 2026, 01:02 AM UTC

   PHP version upgrades are being committed and have already been performed across Shared and Dedicated servers. PHP version upgrades for the VPS fleets are currently being performed. There is still no estimate to when this will be complete, but as soon as everything is patched and deemed functioning safely we will lift any restrictions and update accordingly.

6. identified Oct 22, 2026, 04:42 AM UTC

   The PHP version upgrades for the VPS fleets are still in progress. An accurate estimate of when function will be fully restored is not possible at this time, but services should be returning as the patching completes.

7. identified Oct 22, 2026, 10:24 AM UTC

   The PHP version upgrades for the VPS fleets are still in progress. Services should be returning as the patching completes. An accurate estimate of when function will be fully restored is not available at this time.

8. identified Oct 22, 2026, 05:10 PM UTC

   **Dedicated Servers:** Complete. Patched PHP packages addressing CVE-2026-109618 and CVE-2026-109619 have been applied across all dedicated server infrastructure. **VPS:** In Progress. Security patches are still being deployed across the VPS fleet. **Shared Hosting:** Complete. CloudLinux has released patched PHP packages for all supported versions, and these are being applied across our shared hosting servers. Source: https://cloudlinux.statuspage.io/incidents/zl0vt1yq3dj5 Shared hosting customers may notice that the PHP version number shown on their account has not changed after patching. CloudLinux applied the security fix directly to the existing PHP builds rather than releasing new version numbers. For example, a patched PHP 8.3 will continue to report version 8.3.35 rather than 8.3.36. Third-party security scanners that check only version numbers may incorrectly flag these accounts as vulnerable. The session.upload_progress.enabled setting disabled on Oct 20 remains in place as additional hardening.

9. identified Oct 22, 2026, 06:31 PM UTC

   CWP has released version [1.21](https://control-webpanel.com/changelog), and our teams are actively pushing these updates. Dedicated servers are now receiving CWP updates by our Engineering teams, with VPS plans to follow suit shortly after. Thank you for your extended patience as your security is paramount to us.

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Started Oct 09, 2026, 04:30 AM UTC· resolved Oct 09, 2026, 05:52 AM UTC

1. investigating Oct 09, 2026, 04:30 AM UTC

   At this time the following dedicated servers are undergoing unplanned maintenance. ded6403, ded6371, ded6337, ded6386, ded6399,ded6338, ded6401, ded6364, ded6385, ded6347, ded6349, ded6372, ded7304, ded6345, ded6380, ded6341, ded6387, ded6377, ded6404, ded6400, ded6370, ded6383, ded6378 At this time we do not have an ETA of when they will be back online. We apologize for any inconvience this may cause.

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Started Oct 01, 2026, 08:57 AM UTC· resolved Oct 01, 2026, 01:00 PM UTC

1. investigating Oct 01, 2026, 08:57 AM UTC

   We're currently experiencing unplanned maintenance on our domain management platform. During this maintenance period, domain management features and self-service tools will be temporarily unavailable, and our support team will be unable to process domain-related requests on your behalf. Updates will be provided as they become available. We apologize for any inconvenience and appreciate your patience!

2. monitoring Oct 01, 2026, 12:35 PM UTC

   At this time, maintenance has concluded and we are monitoring the connections for stability.

3. resolved Oct 01, 2026, 01:00 PM UTC

   This has been resolved. We appreciate your patience.

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Started Sep 30, 2026, 10:00 AM UTC· resolved Sep 30, 2026, 07:15 PM UTC

1. investigating Sep 30, 2026, 10:00 AM UTC

   We are currently undergoing scheduled system maintenance on our domain management platform to improve security, stability, and system performance. During this maintenance window, domain management features and self-service tools will be temporarily unavailable, and our support team will be unable to process domain-related requests on your behalf. We apologize for any inconvenience and appreciate your patience while we work to upgrade our systems. Updates will be posted here as maintenance progresses.

2. monitoring Sep 30, 2026, 04:27 PM UTC

   At this time, maintenance has concluded and we are monitoring the connections for stability.

3. resolved Sep 30, 2026, 07:15 PM UTC

   This has been resolved. We appreciate your patience.

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Started Sep 28, 2026, 10:00 PM UTC· resolved Sep 29, 2026, 09:03 AM UTC

1. investigating Sep 28, 2026, 10:00 PM UTC

   We are currently undergoing scheduled system maintenance on our domain management platform to improve security, stability, and system performance. During this maintenance window, domain management features and self-service tools will be temporarily unavailable, and our support team will be unable to process domain-related requests on your behalf. We apologize for any inconvenience and appreciate your patience while we work to upgrade our systems. Updates will be posted here as maintenance progresses.

2. resolved Sep 29, 2026, 09:03 AM UTC

   The maintenance is now complete. If you experience any difficulties, please reach out to our Support team. We appreciate your patience!

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Started Sep 25, 2026, 08:48 PM UTC· resolved Sep 28, 2026, 01:22 PM UTC

1. investigating Sep 25, 2026, 08:48 PM UTC

   We're currently experiencing unplanned maintenance on our internal systems. At this time, you may experience difficulties accessing your Account Management Panel (AMP). Updates will be provided as they become available. We appreciate your patience!

2. resolved Sep 28, 2026, 01:22 PM UTC

   The issue with accessing your Account Management Panel (AMP) has been resolved. If you are still experiencing difficulties, please reach out to our Support team. We appreciate your patience!

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Started Sep 24, 2026, 12:17 PM UTC· resolved Sep 24, 2026, 04:54 PM UTC

1. investigating Sep 24, 2026, 12:17 PM UTC

   At this time, our internal payment processing system is experiencing a period of downtime, which may impact the ability to process payments until the issue is resolved. We sincerely apologize for any inconvenience this may cause. Rest assured that our team is actively collaborating with our payment processor to address this matter promptly. We will regularly update the status page with the latest information as it becomes available. Thank you for your understanding and patience during this time.

2. resolved Sep 24, 2026, 04:54 PM UTC

   At this time, this issue has been resolved. If you are still experiencing difficulties, please reach out to our Support team via chat/phone/email for assistance. We appreciate your patience!

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Started Sep 21, 2026, 09:20 AM UTC· resolved Sep 21, 2026, 02:38 PM UTC

1. investigating Sep 21, 2026, 09:20 AM UTC

   We have identified an issue requiring unexpected maintenance on servers ecbiz316, biz306, biz301, and biz305. You may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. [See what server you are on.](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

2. resolved Sep 21, 2026, 02:38 PM UTC

   At this time, the issue is resolved regarding these servers, and services are operational. We appreciate your patience.

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Started Sep 20, 2026, 03:10 PM UTC· resolved Sep 20, 2026, 05:02 PM UTC

1. investigating Sep 20, 2026, 03:10 PM UTC

   We have identified an issue requiring unexpected maintenance on server ngx304. You may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. [See what server you are on.](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

2. resolved Sep 20, 2026, 05:02 PM UTC

   At this time, this issue is resolved, and services are operational. Thank you for your patience and understanding.

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Started Sep 03, 2026, 03:31 PM UTC· resolved Sep 03, 2026, 03:44 PM UTC

1. investigating Sep 03, 2026, 03:31 PM UTC

   We're currently experiencing unplanned maintenance on our internal systems. At this time, you may experience some difficulties accessing your Account Management Panel (AMP). Our Systems team is actively working on this. We will provide updates as they become available. We appreciate your patience!

2. resolved Sep 03, 2026, 03:44 PM UTC

   At this time, this issue has been resolved and services are operational. Thank you again for your patience!

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Started Sep 02, 2026, 11:10 PM UTC· resolved Sep 03, 2026, 01:14 PM UTC

1. investigating Sep 02, 2026, 11:10 PM UTC

   Cogent in Los Angeles is experiencing degraded network routing due to two separate fiber cuts in the area. We have depreferenced our direct peering connection with them earlier this afternoon, however, we are still seeing residual effects from this because other bandwidth providers are still handing off traffic to them. These outages are also most certainly impacting user connectivity if they are traversing providers that have not depreferenced Cogent yet. This is not just limited to the greater southern California area, transoceanic traffic to certain Asia-Pacific regions are also affected. For updates you can refer to: https://ecogent.cogentco.com/network-status

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Started Sep 02, 2026, 10:10 PM UTC· resolved Sep 20, 2026, 03:34 PM UTC

1. investigating Sep 02, 2026, 10:10 PM UTC

   Unplanned maintenance will be occuring on multiple VPS and Dedicated servers specifically using Control Web Panel (CWP). No other servers are affected by this maintenance. During and after this period CWP ports will be closed by default and will require users to have their IP whitelisted. If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored. If you are not using CWP as your webserver control panel, no further action is necessary.

2. investigating Sep 04, 2026, 03:30 PM UTC

   Maintenance on our VPS and Dedicated servers that utilize Control Web Panel (CWP) is ongoing. If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored. We appreciate your patience.

3. investigating Sep 08, 2026, 02:29 PM UTC

   Maintenance on our VPS and Dedicated Servers using Control Web Panel (CWP) is currently ongoing. If you use CWP as your web server control panel, please contact Support via chat, phone, or email to have your IP address(es) whitelisted and restore access to CWP. Thank you for your patience.

4. resolved Sep 20, 2026, 03:34 PM UTC

   Our T3 department has reopened the CWP ports across all affected VPS and Dedicated servers. If you were previously impacted, CWP access should now be restored. If you are still experiencing any issues, please don't hesitate to reach out to our Support department via phone, chat, or email and we'll be happy to assist!

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Started Sep 01, 2026, 05:30 PM UTC· resolved Sep 01, 2026, 08:26 PM UTC

1. investigating Sep 01, 2026, 05:30 PM UTC

   The platform we utilize to assist customers via live phone is experiencing issues and degraded performance. Unfortunately, due to this, wait times for live phone support delayed. We will provide updates as they become available. We appreciate your patience!

2. resolved Sep 01, 2026, 08:26 PM UTC

   At this time, we have been advised that the issue has been resolved. We appreciate your patience!

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Started Aug 28, 2026, 06:18 PM UTC· resolved Sep 01, 2026, 08:30 PM UTC

1. investigating Aug 28, 2026, 06:18 PM UTC

   West Coast Data center connectivity has returned to normal.

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Started Aug 11, 2026, 08:47 PM UTC· resolved Aug 11, 2026, 08:54 PM UTC

1. investigating Aug 11, 2026, 08:47 PM UTC

   We have identified an issue requiring unexpected maintenance on server biz305. You may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. [See what server you are on.](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

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Started Aug 05, 2026, 04:48 PM UTC· resolved Aug 05, 2026, 05:00 PM UTC

1. investigating Aug 05, 2026, 04:48 PM UTC

   biz251 will be undergoing scheduled maintenance. You may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. [Which server am I on?](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

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Started Aug 03, 2026, 09:44 PM UTC· resolved Aug 04, 2026, 03:22 AM UTC

1. investigating Aug 03, 2026, 09:44 PM UTC

   The platform we utilize to assist customers via live chat and email is experiencing issues and degraded performance. Unfortunately, due to this, wait times for live chat support and email support are delayed. We will provide updates as they become available. We appreciate your patience!

2. investigating Aug 03, 2026, 10:23 PM UTC

   Our platform provider believes they have identified the cause and are currently working to mitigate this issue. We appreciate your patience.

3. identified Aug 03, 2026, 11:55 PM UTC

   A fix has been implemented and they are monitoring the recovery.

4. resolved Aug 04, 2026, 03:22 AM UTC

   At this time, we have been advised that this issue is resolved, and services are operational. Thank you for your patience and understanding.

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Started Jul 29, 2026, 07:42 PM UTC· resolved Aug 28, 2026, 04:33 PM UTC

1. investigating Jul 29, 2026, 07:42 PM UTC

   We are currently investigating an issue affecting several links within the Account Management Panel (AMP). Some management functions, including Add/Edit Email Accounts, Email Forwarders, MX Records, SpamAssassin, Softaculous, and the DNS Zone Editor, may not open as expected. Our team is actively investigating the cause and will provide updates as more information becomes available. In the meantime, please [login to cPanel directly.](https://www.inmotionhosting.com/support/edu/cpanel/how-to-log-into-cpanel/#address-bar )

2. resolved Aug 28, 2026, 04:33 PM UTC

   A fix has been implemented. We are watching to ensure that everything is functioning as expected. We appreciate your patience. Please reach out to our support staff if there are any further issues.

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Started Jul 28, 2026, 08:47 PM UTC· resolved Jul 29, 2026, 02:43 AM UTC

1. investigating Jul 28, 2026, 08:47 PM UTC

   We are aware of some performance issues that are impacting our Control Web Panel (CWP) admin panel. Rest assured that our team is actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience.

2. identified Jul 28, 2026, 11:51 PM UTC

   Our team has been working on implementing a fix. Updates will be provided as they become available. We appreciate your patience.

3. resolved Jul 29, 2026, 02:43 AM UTC

   We have implemented a fix for our VPS and Dedicated servers. We are watching to ensure that everything is functioning as expected. Please reach out to our support staff if there are any further issues.

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Started Jul 22, 2026, 12:02 PM UTC· resolved Jul 22, 2026, 12:22 PM UTC

1. investigating Jul 22, 2026, 12:02 PM UTC

   We have identified an issue regarding webmail not loading on server biz315. You may experience brief disruptions to your email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. [See what server you are on.](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

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Started Jul 09, 2026, 04:50 AM UTC· resolved Jul 09, 2026, 06:31 AM UTC

1. investigating Jul 09, 2026, 04:50 AM UTC

   Our systems team has identified an issue with cPanel dynamic licenses, and is currently working with our partners at cPanel to resolve this issue. cPanel may be unreachable in some instances. We will post notifications as we receive them.

2. investigating Jul 09, 2026, 06:01 AM UTC

   Updates are being pushed to all affected servers running cPanel. cPanel licenses should begin to renew properly and access should be restored soon after.

3. resolved Jul 09, 2026, 06:31 AM UTC

   cPanel updates have been pushed and all license authentication requests should be returning valid and accurate at this time. Thank you for your patience and understanding.

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Started Jul 08, 2026, 06:39 AM UTC· resolved Jul 09, 2026, 08:42 PM UTC

1. investigating Jul 08, 2026, 06:39 AM UTC

   In cooperation with our partners at cPanel, we have identified an issue with file manager, and have disabled access while we await a patch to restore functionality. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

2. identified Jul 08, 2026, 10:28 AM UTC

   We are still awaiting the patch from our partners at cPanel, due to this we still have access disabled to the File Manager. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/ or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

3. identified Jul 08, 2026, 01:42 PM UTC

   We are still waiting for the patch from our partners at cPanel, due to this we still have access disabled to the File Manager. This will affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

4. investigating Jul 09, 2026, 01:49 AM UTC

   At this time, we are waiting on a patch from our partners at cPanel. We do still have access disabled to the File Manager until the patch has been received. This does affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

5. investigating Jul 09, 2026, 04:49 AM UTC

   We currently are still awaiting the patch that will return full functionality to cPanel. Access is still disabled until the patch is installed fleetwide. This does affect uploads directly in cPanel as well as viewing, editing, and moving files in File Manager. It will not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

6. investigating Jul 09, 2026, 10:41 AM UTC

   At this time we are still awaiting the patch from cPanel. As soon as the patch is received and deployed, access to File Manager will be restored. Uploads directly in cPanel as well as viewing, editing, and moving files in File Manager, is currently not possible. This does not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

7. investigating Jul 09, 2026, 01:00 PM UTC

   We are currently working on deploying the cPanel patch. Once this is complete, access to File Manager will be restored. Uploads directly in cPanel as well as viewing, editing, and moving files in File Manager, may not be currently possible. This does not affect command line operation, server operation, or FTP operation. If you need further assistance, you can find additional help in our Support Center (https://www.inmotionhosting.com/support/website/ftp/ftp-getting-started-guide/) or contact our Support team 24/7 via Live Chat in your Account Management Panel. Thank you for your patience.

8. resolved Jul 09, 2026, 08:42 PM UTC

   The cPanel patch has been successfully deployed, and access to File Manager has been fully restored. Uploads directly through cPanel, as well as viewing, editing, and moving files within File Manager, are now functioning normally. This issue has been resolved, and no further impact is expected. Thank you for your patience.

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Started Jun 27, 2026, 04:46 AM UTC· resolved Jun 27, 2026, 05:32 AM UTC

1. investigating Jun 27, 2026, 04:46 AM UTC

   Our System Administration team has identified and corrected the Mail Channels issue

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