InMotion Hosting incident
ZenDesk incident preventing chats, calls, tickets
Resolved after 1 hour 5 minutes, on September 19, 2024.
Our messaging platform, ZenDesk, is currently experiencing authentication issues that are affecting multiple services including our chats, phone lines, and ticket portal. They are actively investigating the problem and we hope to resume providing these services shortly! We appreciate your patience during this time and will post an update when services resume.
Update timeline
- investigating Sep 19, 2024, 04:15 PM UTC
Our messaging platform, ZenDesk, is currently experiencing authentication issues that are affecting multiple services including our chats, phone lines, and ticket portal. They are actively investigating the problem and we hope to resume providing these services shortly! We appreciate your patience during this time and will post an update when services resume.
- resolved Sep 19, 2024, 05:20 PM UTC
All services have been restored at this time. Thank you for your patience!
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